Netdynamix wrote:
> Hi Bill,
> 
> I have removed the email addresses in question from the error log as my
> client (who is trying to email a Message Labs Client - which happens to be a
> HUGE worldwide private bank) would not appreciate their addresses to be
> posted everywhere on the internet.

Folks of this sort USUALLY have very strict - even totally contrarian - rules 
on 
email.

Many run it over in 'in-house' nailed-up or Virtual Private Networks with very 
tight gateways to/from the outside.

BTDTGTTS (Cable & Wireless & their top global clients).

> 
> No, I am not a forger trying blatantly to receive help from the list :)
> But I respect and understand where you are coming from.
> 
> Does anybody have any ideas what could be causing these issues with sending
> to MessageLab hosted mailboxes? (INCLUDING THEIR [EMAIL PROTECTED]
> ADDRESS)

OK!  '..to...' not '..from...'

ISTR several anomalies w/r traffic both to (and from) systems using MessageLabs 
services/equipment.

Generally config issues AFAIK, as it is not chronic, most traffic JFW.

> 
> They have still not responded to my emails sent from my hotmail.com account
> (which, as I said, I had to register for because I cannot send them emails
> from my server. Due to said error.
> 
> Kind Regards,
> 
> Chris
>

IF they allow traffic at all, and IF it is 'conventional' smtp, I have a test 
address with very strict rules and verbose logging that might tell the tale.

Send something in the same body format & type of attachments (if any) - dummy 
content or an empty file will do - from the server you are having trouble with 
to:

[EMAIL PROTECTED]

If there is a rejection it will be 'at once' and the message may give you a 
clue, ELSE I'll check my logs for you and try to advise what offends.

HTH,

Bill


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