Anitha Salesforce Developer/ Administrator. Contact No: 775-573-7093 Email id: m...@shaarstaffingservices.com Professional Summary Over 8 years of total IT experience with 4 years in Salesforce.com CRM Platform as a Developer and Administrator. Experienced in all phases of Software Development Life Cycle (SDLC), Quality Management Systems and Project life cycle processes. More than One year extensive experience in application support and maintenance. Expertise in creating Triggers, Apex classes, Lightning Components and Visualforce Pages. Ability to write SOQL, SOSL queries across multiple objects within the SFDC database. Experience in conducting Requirement Gathering Sessions, Feasibility studies, Impact Analysis, Risk Analysis and organizing the Software Requirements in a structured way. Experience in analyzing and documenting the workflows and functionality of existing systems, preparing presentation materials to all levels of management. Extensive experience of all phases of SDLC with expertise in Requirement Gathering, Analysis, Designing, Development and Testing. Extensive Experience in creating Profiles/Roles, Sharing Rules, Page Layouts, and Custom Objects, Relationships. Customized several Validation Rules, tasks, Workflow Rules, Triggers, Reports and Dashboards to achieve the complex business functionality. Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment. Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Reports, Analytic Snapshots, Dashboards, Tasks and Events. Profound knowledge in using Lightning components and Lightning Builder for Salesforce1. Experience in Data Migration from Excel, MS outlook and Legacy Systems using Data Loader, Import Wizard. Expertise in facilitating Defect calls with Dev, QA, UAT users and Project stakeholders. Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect. Experience in Salesforce lightning features like activities, contextual Hovers, Opportunity board, Customizable dashboard. Admirable exposure in implementing security and sharing rules at object, field and record level for various users at various levels of organization. Worked on customization of Visual force to have lightning experience for desktop and mobile applications. Expertise in Service Cloud console with exposure to CTI adapters and mobile application integrations. Tremendous knowledge in data migration from Excel and Legacy Systems using Data Loader & Import wizard. Excellent knowledge & experience in working with Salesforce.com SANDBOX and PRODUCTION environments. Experience in wide range of languages and technologies such as Core Java, Apex and SQL. Expert in implementing and executing System Logs and Debug Logs. Very Good knowledge in JOINS, INDEXES. Good Team player with good analytical, technical and inter-personal skills. Strong ability in communicating with other teams and ability to work on multiple projects and prioritize workload. A broad-based and business-oriented understanding of planning and analytics practices, specifically sales process, sales operations. Good business knowledge of Sales Force.com in the areas of Sales, Service Cloud. Strong knowledge of web service API's (RESTful & SOAP) Knowledge of the main integration technologies: HTTP, XML, JSON, SOQL
Certifications Salesforce.com Certified Force.com Developer: 18656049 Technical Skills Salesforce Technologies Salesforce CRM, Apex Classes/Controllers, Apex Triggers, Data Collections, SOQL, SOSL, Visual Force Pages/Components, Lightning Components, Workflow rules, Approval process, Reports & Dashboards. Salesforce Tools Force.com Eclipse IDE, Workbench Data Loader, Import Wizard, Force.com Platform Databases Oracle, SQL Server, MS Access Operating Systems Windows XP/2007 , Unix and Linux Languages/Technologies Apex, Java, XML, JavaScript and SQL Professional Experience Company: Insight Global, USA June 2018-Till Date Conterra Networks has been designing, building, and operating new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S. Using fiber, fixed-wireless and hybrid solutions, we continue to offer huge bandwidth capacity to these industries with forward-facing technologies and service. Salesforce Developer/Admin Responsibilities: Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project scope and SDLC methodology. Worked on various Salesforce.com standard objects like Accounts, Contacts and Leads. Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs and Components. Worked on Sales and Marketing Cloud. Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization. Created various Profiles and configured the Permissions based on the organizational hierarchy. Created Workflow rules and defined related tasks, Time triggered tasks, Email alerts and filed updates to implement business logic. Migrated data from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility. Configured the login, single sign-on and self-registration capabilities for the community. Developed Visual Force Pages, Apex Classes, Apex Triggers, Apex Controllers (standard, custom and extension), schedulable Apex classes, and Batch Apex to meet various functional needs in the application and schema builder for development. Helped users with Chatter teams/Groups and follow application as well. Used the Full Copy Sandbox for testing and migrated the code to the deployment instance after testing. Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility. Extensive development experience with best practice implementations using Apex (triggers, batch classes, inbound email service classes), Visualforce, SOAP and Rest Web services, Force.com API's. Developed Web Services callouts from Salesforce to External applications using SOAP and REST API. Worked on customization of Visual force to have lightning experience for desktop and mobile applications. Technical knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect. Experience in Salesforce lightning features like activities, contextual hovers, opportunity board, customizable dashboard. Good experience in developing Salesforce Lightning Apps, Components, Controllers and Events. Customized existing Visual force to align with Salesforce new Lightning UI experience. Involved in setting up lead management, case management to web-to- lead, Web-to case, Email-to- case. Performed unit testing, integration testing, bulk testing, staging and User Acceptance Test in full copy Sandbox. Environment: Salesforce.com, Apex Classes, Triggers, Visualforce pages, SOSL, SOQL, Service Cloud, Sales Cloud, Data Migration, Salesforce1, Salesforce Lightning, Data Loader, Cast Iron, Custom Objects, Custom Tabs, Roles, Profiles, Reports, Picklists, Accounts, Email Alerts, JavaScript, HTML, JQuery, and Windows OS. Company: IntelliLink Technologies, USA Jan 2016 – June 2018 First Data Corporation is a global payment technology solutions company. The company's STAR interbank network offers PIN-secured debit acceptance at ATM and retail locations. First Data has a global footprint of 6 million merchants, the largest in the payments industry. The company handles 45% of all US credit and debit transactions, including handling prepaid gift card processing for many US brands such as Starbucks. It processes over $1 trillion in card transactions annually, with an 80% market share in gas and groceries. First Data has also provided shopping metrics for national news networks such as USA Today, ESPN, The New York Times and Vox. The company has been recognized by the UK's Information Commissioner's Office as one of the companies whose binding corporate rules for data privacy are aligned with the EU's Data Protection Directive. Salesforce Developer/Admin Responsibilities: Followed Agile Methodology, Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API, and Web Services. Responsible for gathering the requirements by coordinating with the business analysts and Project Managers, in order to better customize, and/or Develop a solution. Met with customer operations managers to identify issues and areas of potential improvement. Supported business needs with technical design documentation. Administered incident response and break-fix systems. Designed and documented relevant system code and configurations. Interacted with testing teams for the development and testing of the code. Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages. Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility. Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application. Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data. Provided ongoing SalesForce.com maintenance and administration services including periodic data cleansing, custom objects, workflow. Packaged and Deployed customizations from Sandbox to other environments using Force.com IDES. Help users with Chatter teams/Groups and follow application as well. Created/Introduced new Record Types on Various Objects. Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes. Designed various WebPages, Survey Documents in Visualforce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry. Provided business solutions to clients nationwide, ranging from Salesforce Sales Cloud, Service Cloud, and Salesforce1 Mobile Development. Involved in migration of Chatter capability to new Salesforce1 platform for over 8,000 users including definition, guidelines and usage of Chatter and integration with Salesforce1 platform. Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Role hierarchies, Profiles and Sharing settings and Permission Sets. Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields. Resolved bugs in Service Cloud. Used Salesforce Lightning framework presents app developers with the opportunity to build dynamic web applications. Used the Full Copy Sandbox for testing and migrated the code to the deployment instance after testing. Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Reports and Dashboards. Developed and configured Dashboards, Ad hoc Reports and Report Folders, Report Types for different user profiles based on the need in the organization. Configured the settings and communication templates, and granted high volume portal users to objects in customer portal. Environment: Salesforce.com, Apex Classes, Triggers, Visualforce pages, SOSL, SOQL, Service Cloud, Sales Cloud, Data Migration, Salesforce1, Salesforce Lightning, Data Loader, Cast Iron, Custom Objects, Custom Tabs, Roles, Profiles, Reports, Picklists, Accounts, Email Alerts, Javascript, HTML, Jquery, and Windows. Company: JKTechno Soft, India Client : Hindustan Unilever Limited(HUL), Bangalore Apr 2012 – May 2014 RS(Re-distributional Stockiest) Unify software, provides a complete stockiest automation package that meets every need and fulfills every whim of a stockiest/dealer. RS Unify covers the entire length and breadth of the distribution business and empowers the stockiest to leverage the much-needed advantage to stay ahead…Well ahead of their competitors. RS Unify is built with Delphi as front end and SQL as backend and embeds the best practices in business functionality. RS unify helps the stockiest to maintain inventory at optimum levels, has robust financial reporting, help to curtail unnecessary expenditure, and displays a surplus of distributor and company reports. Software Engineer Responsibilities: Involved in understanding and analyzing the project requirements. Created numerous simple to complex queries involving self joins and correlated sub queries for diverse business requirements. Created DB, Users and participated in taking back up and restoration of data. Individually authored, installed, deployed and managed reports using SQL Server 2005 Reporting Services for a library database. Used the SQL Server Profiler tool to monitor the performance of SQL Server – particularly to analyze the performance of the stored procedures. Maintained the service level agreement (SLA) to the best and even achieved 99% SLA few times. Analyzed and estimated the time to complete day to day bug/enchantment change requests Participated in deployment of the application in UAT environment and provided end to end support. Involved in project status updates and deliverables review meetings with Client. Environment: RS Unify ,Delphi, SQL, Oracle, Windows OS. Client: Hindustan Unilever Limited(HUL), Bangalore Dec 2010 – April 2012 HUL's supply chain has been integrated till the distributor level, the next level of integration and automation at secondary sales level is required through a secondary sales force automation solution to address the current business needs. This initiative of next level integration and automation at the secondary sales level is termed “Quantum”. Quantum developed by TVS Electronics Ltd. Quantum promises to standardize and automate all aspects of the sales call to every retailer in the country. For instance, all order booking and collections information would be automatically transferred to UNIFY with NO manual entry in computers. Quantum is a HHT(Hand Held Terminal/Personal Digital Assistance) based software. The solution would consist of an HHT application for use in field transaction and interaction activities that will interact / exchange data with “RS-Unify” and “Central Unify” if required. It works on windows mobile device version. Software Programmer Responsibilities: Involved in understanding and analyzing the project requirements. Created numerous simple to complex queries involving self joins and correlated sub queries for diverse business requirements. Individually authored, installed, deployed and managed reports using SQL Server 2005 Reporting Services for a library database. Used the SQL Server Profiler tool to monitor the performance of SQL Server – particularly to analyze the performance of the stored procedures. Developed stored procedure, SQL queries, maintenances of database, analyzing database. Maintained the service level agreement (SLA) to the best and even achieved 99% SLA few times. Analyzed and estimated the time to complete day to day bug/enchantment CR’s Participated in deployment of the application in UAT environment and provided end to end support. Environment: RS Unify ,Delphi, SQL, Oracle, Windows OS. Academic Profile Bachelor of Technology with 80% from J.N.T.U, Hyderabad, year 2009 Board of Intermediate with 92% S.S.C with 90% Date: yours faithfully Place: Anitha Beemu -- Are you =EXP(E:RT) or =NOT(EXP(E:RT)) in Excel? And do you wanna be? It’s =TIME(2,DO:IT,N:OW) ! Join official Facebook page of this forum @ https://www.facebook.com/discussexcel FORUM RULES 1) Use concise, accurate thread titles. Poor thread titles, like Please Help, Urgent, Need Help, Formula Problem, Code Problem, and Need Advice will not get quick attention or may not be answered. 2) Don't post a question in the thread of another member. 3) Don't post questions regarding breaking or bypassing any security measure. 4) Acknowledge the responses you receive, good or bad. 5) Jobs posting is not allowed. 6) Sharing copyrighted material and their links is not allowed. NOTE : Don't ever post confidential data in a workbook. 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