Job Title: Release Manager
Location: Columbus, OH Duration: Long term Contract Must Have but not limited: * Maintains the release schedule for all core services and ensure alignment across key partners and vendors * Implement and manage release processes for keeping the code up to date with latest code and also progression of code in the dev, test and prod environments in an automated fashion * Driving the efficiency and effectiveness of the incident management process * Producing management information, including KPIs and reports * Monitoring the effectiveness of incident management and making recommendations for improvement * Developing and maintaining the incident management system * Driving, developing, managing and maintaining the major incident process and associated procedures * Reviewing and auditing the process * Ensuring that all IT teams follow the incident management process for every incident * Managing high and critical Incidents to ensure timely completion * Overseeing all Incidents and user service requests for timely completion * Monitoring of tickets and taking the actions necessary to meet GoA service targets * Managing Incidents including * Major Incident with a priority of "Critical" or "High", client facing * Priority 1 (Critical) and Priority 2 (High) * Client satisfaction for Incidents * Managing user escalations for Incidents and user service requests Nice to Have: * Knowledge in Service Now * Knowledge in Data center operations Quick Response is Appreciated! Thanks & Regards, [Description: Description: C:\Users\Shiva\Desktop\logo-2.png] Naveen | Sr. Recruiter TECHNUMEN, Inc TEL : +1 732-781-0024 || t.nav...@technumen.com<mailto:t.nav...@technumen.com> | www.technumen.com<http://www.technumen.com/> 242 Old New Brunswick Rd, Suite #310, Piscataway NJ - 08854. [https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif]<https://www.avast.com/en-in/recommend?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=default3&tag=76dc695e-b7cf-490a-bf4c-062558d827f4> I'm protected online with Avast Free Antivirus. Get it here - it's free forever.<https://www.avast.com/en-in/recommend?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=default3&tag=76dc695e-b7cf-490a-bf4c-062558d827f4> -- Are you =EXP(E:RT) or =NOT(EXP(E:RT)) in Excel? And do you wanna be? It’s =TIME(2,DO:IT,N:OW) ! Join official Facebook page of this forum @ https://www.facebook.com/discussexcel FORUM RULES 1) Use concise, accurate thread titles. Poor thread titles, like Please Help, Urgent, Need Help, Formula Problem, Code Problem, and Need Advice will not get quick attention or may not be answered. 2) Don't post a question in the thread of another member. 3) Don't post questions regarding breaking or bypassing any security measure. 4) Acknowledge the responses you receive, good or bad. 5) Jobs posting is not allowed. 6) Sharing copyrighted material and their links is not allowed. NOTE : Don't ever post confidential data in a workbook. Forum owners and members are not responsible for any loss. --- You received this message because you are subscribed to the Google Groups "MS EXCEL AND VBA MACROS" group. To unsubscribe from this group and stop receiving emails from it, send an email to excel-macros+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/excel-macros/DM6PR18MB3211237936A50A2AA44518D19F890%40DM6PR18MB3211.namprd18.prod.outlook.com.