Please Share Profile - dhira...@idctechnologies.com <rox.realdhi...@gmail.com>
*Role: Storage Engineer* *Location: DEERFIELD, IL* *Duration: 6-12+ Months* *Mode of Interview: Telephonic/Skype* *Must Have:* • Analyzes and resolves incidents/requests regarding use of application software or hardware • Logs and tracks incidents/requests from identification through resolution in incident management software• Communicates with other service resources involved in resolution to ensure incidents are resolved, requests are fulfilled, and the customer communication is complete • Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility • Documents resolutions and internal procedures & updates self-help and staff knowledge bases • Knowledge Base Creation, Scripting and Automation, with Retail and Rx application knowledge • Maintain high level of Customer Satisfaction Index Regards, *Dhiraj Kumar* *Direct: *408-819-2770 *Mailto: *dhira...@idctechnologies.com -- Are you =EXP(E:RT) or =NOT(EXP(E:RT)) in Excel? And do you wanna be? It’s =TIME(2,DO:IT,N:OW) ! Join official Facebook page of this forum @ https://www.facebook.com/discussexcel FORUM RULES 1) Use concise, accurate thread titles. Poor thread titles, like Please Help, Urgent, Need Help, Formula Problem, Code Problem, and Need Advice will not get quick attention or may not be answered. 2) Don't post a question in the thread of another member. 3) Don't post questions regarding breaking or bypassing any security measure. 4) Acknowledge the responses you receive, good or bad. 5) Jobs posting is not allowed. 6) Sharing copyrighted material and their links is not allowed. NOTE : Don't ever post confidential data in a workbook. Forum owners and members are not responsible for any loss. --- You received this message because you are subscribed to the Google Groups "MS EXCEL AND VBA MACROS" group. To unsubscribe from this group and stop receiving emails from it, send an email to excel-macros+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/excel-macros/CALn2kdbTTZ2sFwBUKDzv0H33yL8pdN%2BYXSE%2B0VtSqYuPTP-XHw%40mail.gmail.com.