*Job Title: Application/production support lead *
*Job Location: Stamford, CT *
*Duration: Long Term Contract*

*Job Description:*
1. Responsible for lead level 2 Application support activities.
2. Ability to manage a team
3. Good problem solving and communications skills.
4. Good scripting and SQL query writing skills
5. High degree of client interaction is required and managing escalations
from end users.
6. Pick escalations from Level -1 and provide timely resolution to the
issues within SLA.

*Requirements: *
• Quick learner as the candidate should be able to learn the various
Reference Data applications and provide level - 2 production support.
• He should be able to meet the SLAs (without fail) for all the
deliverables in line with CapGemini and the client. Total support
Experience should range from 5 -8 years.
• Oracle PL/SQL skills; thorough understanding of data models and
relational database concepts and constructs is a must.
• Unix knowledge including use of shell scripting, job control and exposure
to Linux.
• Should be well versed with Autosys and Cron Job Scheduling.
• Good Oracle and Unix Debugging skills.

*Must have: *
1. To perform under pressure and meet client's SLA always in a Production
Support environment.
2. Knowledge on Investment bank and Instruments static/reference data.
3. Good Communication Skills.
3. Leadership skills to manage a team and also to manage the client SLA’s
and expectations.
4. Worked on support projects prior.

*Soft skills: *
• Proven analytical, organization and planning skills
• Good exposure to ITIL.
• Strong communication skills and proven ability to develop collaborative
relationships with business partners


Please email us your resumes to
recrui...@nityainc.com/nitya.recru...@gmail.com

Thanks & Regards

Mounika

recrui...@nityainc.com

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