Hello,


Hope you are doing great

We have an urgent below *"Pega  Developer”* position with one of our client
for C2C position at  *San Francisco, CA.*

If you are interested please share your updated resume along with contact
details to  govind_ramanu...@visionisys.com



*Job Title  :   Pega Developer                               *

*Location  :   San Francisco, CA*

*Duration  :   6+ months*



*Job Description : *



Pega Application Support Engineer will work with operational areas to
diagnose and resolve all issues. He/She will be responsible for the issue
until it is resolved. This is a 24X7 applications support team operating in
a rotating shift.

Responding promptly to application alerts and issues.

Level-2 Troubleshooting Applications / Infrastructure issues within
benchmarked SLA’s

Responsible to report production impact details and able to elaborate to
the management.

Adhere to standards and processes for incident resolution.

Maintain production support run docs for each application.

Analyze and drive to RCA (Root Cause Analysis).

Support enterprise quarterly HA/DR Sustained resiliency projects

Collaborate with AppDev or engineering teams when issues arise that
requires additional support.

Implementing, measuring, and improving all processes, procedures, and
activities required to ensure maximum availability, utility, flexibility,
and responsiveness of the production environment.

Technical writing skills with the ability to create or modify run-books as
needed.

Perform implementation, maintenance, remediation, and troubleshooting
services for enterprise applications

Assist in testing and monitoring systems changes implemented by the
organization

Ensure compliance with Client policies and procedures

5 years’ minimum experience in a BPM Support team

Knowledge of programming and design experience utilizing JAVA

4+ years working experience with application server technology (Websphere /
UNIX / Windows preferred)

3+ years of demonstrated experience with Pega Systems PRPC (6.1 & 7.1 and
above is preferred)

3+ years of experience using/supporting standard interface protocols (i.e.
SOAP, REST, HTTP, EJB, etc.)

Demonstrated experience with SQL /SQL Developer / ORACLE is a PLUS

Strong knowledge of using tools such as SPLUNK is desired

Excellent proven problem-solving skills

Logical, able to think outside the box

Good interpersonal and customer-facing skills

Strong written and verbal communication skills

Flexible, co-operative and resilient

Able to work effectively under pressure and frequently changing priorities

Share knowledge with fellow team members on technical issues, standards and
procedures



*Govind Ramanujam*
Visionisys Inc
Direct: 901-203-2885

Email: govind_ramanu...@visionisys.com  || www.visionisys.com

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