On Wed, 2020-12-16 at 14:15 +0100, theapple...@differentmail.com wrote:
>
> I think you raise a good point. Probably some don't know how to find
> the specific help and some are not sure what could be the problem &
> therefore ask in a general forum of their OS.

If people try "to find the specific help" but they do not click a menu
item in that application which is surprisingly called "Help", then I
don't know what else we should do. We cannot force people to read.

> Another issue could be that the evolution list does not show up in
> the
> top 30 of the search results. I searched for "Evolution vertical
> view"
> in Startpage and DuckDuckGo and the most helpful link would not be
> shown in the first 30 results (and probably more):
[...]

> Is there a way to bring the Evolution mailing into the search
> results?

We cannot fix the order in which things are shown on random third-party
websites, plus I see no point at all in linking to some mailing list,
because most people don't understand where to bring up what and the
difference between support vs feature request/bug report.

So I just opened google.com, not logged in, in Firefox 83 (but I might
have some cookies there) and in latest Tor browser (ending up with a
Dutch relay, so I switched the language to English). In both cases the
very first link goes to the GNOME Evolution help. See attachments.

Again: If people don't find or click that very first link in the search
results, then I don't know what else to do. Can't force people to read.

Cheers,
andre
--
Andre Klapper  |  ak...@gmx.net
https://blogs.gnome.org/aklapper/

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