On Mon, 2018-07-23 at 14:10 +0200, René Bühlmann wrote:
> Sometime it fails without doing anything else than clicking on the
> next message (see getitem_401).

        Hi,
either the log snippet is not complete, because it should look like the
getitem_ok, with a meaning that the 401 Unauthorized response is meant
to be followed with a new request which contains the Authorization
header, or libsoup (or evolution-ews) got confused by this response and
rejected to ask for the password for some reason.

> I suspect that it is caused by our load balancing of exchange. There
> seem to be multiple server. If I change the URL to access one of
> these servers directly, everything seems to work.

That's an interesting idea. That would be pretty hard to reproduce out
of the specific environment, I'm afraid. There's a way to issue the
request with 'curl' or similar command, but I'm afraid it won't be
helpful on its own, because I currently suspect either libsoup or
evolution-ews doing something oddly.

You can always file a bug against evolution-ews [1], where it can be
investigated further. Especially if you could help by running some test
programs against your servers.
        Thanks and bye,
        Milan

[1] https://gitlab.gnome.org/GNOME/evolution-ews/issues/new

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