Hi Mark, It could be due to several factors. It would definitely not be related to the workstation settings for Default Search Library/Preferred Library, those settings don't affect how holds get filled. Hold Matrix Weights could play a part, as can many other settings in Evergreen, but it's likely Evergreen's Opportunistic capture behavior that's causing some of your holds to be filled by another library's item rather than your own.
Evergreen will target the best item for your hold, which is likely your item if it's available, and put it on your pull list, but Opportunistic capture can cause another library's item to get captured for your hold if it is checked in before the targeted copy is. Best Holds Selection Sort order can change the capturing behavior, as can other settings. At the 2021 Evergreen conference, there was a very comprehensive presentation about how holds work. The slides and a video for "Hungry Hungry Space Hippos" are available: https://evergreen-ils.org/conference/2021-evergreen-international-online-conference/2021-schedule/2021-program-descriptions/ Have a look at slide 30 and beyond that talks about capturing to give you an idea of what comes into play. Hope this helps, Michele -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange, Danvers Massachusetts [email protected] On Fri, Sep 16, 2022 at 11:47 AM Mark Massey via Evergreen-general < [email protected]> wrote: > Our staff has noticed that some holds are filled from another library > before one of our locations. Is this a Hold Matrix Weights Configuration > setting or workstation settings > Default Search Library/Preferred Library? > Thank you! > > > Mark Massey > > > > Systems Analyst > > Camden County Library District > > 573-346-3424 > > [email protected] > > > *https://www.ccld.us <https://www.ccld.us/>* > > _______________________________________________ > Evergreen-general mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >
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