We have a D-Tech locker. Pretty basic SIP device, but honestly we haven't used other SIP devices for checkout in nearly a decade. I'm not sure if our issues are related to a fragile protocol or the device itself.

We initially had some growing pains, in that it would sometimes ignore or miss responses from the SIP server, resulting in items getting checked out but the locker not opening. We've also isolated it to a machine running a hacked SIP.pm to prevent it from being able to renew, as we've seen it perform a partial checkout of items and not open, then when the patron tries again it tries to renew an item that they've never actually retrieved. Our change simply returns a response that looks like a good checkout so hopefully it processes correctly the second time.


I wrote a little Web script that performs a query of the locker's database (MySQL) and compares that to Evergreen, so staff have a visual of what's in the locker and what any item statuses are. D-Tech doesn't provide anything with a quick overview of locker contents.


I can certainly help with the SIP and D-Tech config files.



On 12/15/21 12:16 AM, Mariana Esnouf (Maz) via Evergreen-general wrote:

Hi,


Are there any libraries out there in the Evergreen world using a D-Tech locker?  Looking for someone to assist with some questions regarding connecting the locker to Evergreen.


Thanks!

Maz


*Mariana (Maz) Esnouf *(she/her)
TECHNOLOGY AND SUPPORT SERVICES LIBRARIAN
Whistler Public Library

*RESORT MUNICIPALITY OF WHISTLER
*4329 Main St
Whistler, B.C. V8E 1B2
*T: *604-935-8433 x8729*
*whistlerlibrary.ca <http://www.whistlerlibrary.ca>


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