Hi John, You are correct and it has been merged so it will be in 3.8 when it is released.
On Fri, Nov 5, 2021 at 9:54 AM John Amundson via Evergreen-general < [email protected]> wrote: > Hello, all. > > CW MARS had this same issue, so we contracted with Equinox to try to > improve the situation Michele describes. This resulted in 2 new library > settings: > > - "Pickup Library Soft Stalling Interval" > - "Pickup Library Hard Stalling Interval" > > The first is an alternative to the existing Soft Stalling Interval that > can be set by Pickup Library. During the entered interval, > opportunistic capture is disabled at all libraries except for the pickup > library. This helps with situations where an item might show up on a pull > list, and the pickup library doesn't have a chance to pull it before it's > opportunistically captured elsewhere. What's nice about the new setting is > that different libraries in the consortium can have different values. For > example, if a library is only open 3 days a week, they may set this higher > to provide a better chance of pulling the item for their hold. > > What this doesn't help with, however, is the holds retargeting as part of > the normal course of the events. If your targeter is set up for 24 hours, > then the hold still moves on after 24 hours. That's where Hard Stalling > comes in. When this is set, and there is an available copy at the pickup > library, the hold will not target any other copy during the set interval. > This means that during the set interval, there should be little to no > chance that an item at another library will capture your hold. This is also > based on pickup library, so it can be set higher for libraries open fewer > days. Equinox foresees hard stalling to be set at the same or lower value > than the soft stalling interval. > > Both intervals are based on hold request date. So if "2 days" is entered, > then the stalling settings will only take effect during the hold's first 2 > days of life. > > In our network, we have the holds targeter set to retarget every 24 hours, > and both stalling intervals set to 2 days. This means that for the first 2 > days, the pickup library has the sole opportunity to pull their local hold > as long as they have an available copy on their shelves. > > [image: image.png] > > This development is all still fairly new for us, but I will say, I haven't > heard from any library complaining about the situation in Michele's email > since enabling the new settings. > > For the community, I believe this is going into 3.8.beta: > https://bugs.launchpad.net/evergreen/+bug/1895052 > > John > > John Amundson | Library Applications Supervisor | CW MARS > > [email protected] | 508-755-3323 x322 <%28508%29%20755-3323> > > https://www.cwmars.org > > he/him/his <https://www.mypronouns.org/he-him> > > > On Fri, Nov 5, 2021 at 9:26 AM Morgan, Michele via Evergreen-general < > [email protected]> wrote: > >> Hi Diane, >> >> We have also run into the situation you describe in our consortium. >> Patrons place holds all hours of the day and night, so it's not infrequent >> that a patron places a hold at their library for an item that's on the >> shelf, and a day or two later, find that another library's item is in >> transit to their library for their hold and will take a couple of days to >> get to there, and all the while, the pickup library's item is on the shelf. >> >> We've tried using Stalling to help with this situation. It helped a great >> deal during limited service due to COVID, but it's not ideal, and applies >> all the time which seems overkill during normal operation. >> >> The report source Galen mentions is interesting, and sounds like it could >> help, but what would really be nice is if when targeting holds, Evergreen >> would know you are closed and keep your item for your hold on your pull >> list until the next targeting run, so you have a reasonable chance to pull >> it. >> >> I don't see a bug that describes this situation exactly, but would be >> willing to open one. >> >> Michele >> >> -- >> Michele M. Morgan, Technical Support Analyst >> North of Boston Library Exchange, Danvers Massachusetts >> [email protected] >> >> >> >> On Wed, Nov 3, 2021 at 6:15 PM Galen Charlton via Evergreen-general < >> [email protected]> wrote: >> >>> Hi Diane, >>> >>> There's a reporting source called "Unfulfilled Hold Targets" that might >>> get you close to that. Any time the hold targeter retargets a hold, it logs >>> an entry in the database noting the copy that was targeted, the library >>> whose copy was targeted but who didn't pull the item, the date that the >>> hold was retargeted, and a link to the hold itself. >>> >>> Consequently, a report that uses that source, filters it by your >>> library, the date range that the hold was retargeted, the home library of >>> the patron who placed the requests, and whether the hold is still active >>> and un-captured could be used to identify holds that you could fill >>> locally, hopefully before the other libraries start processing their pull >>> lists for resource-sharing. >>> >>> Regards, >>> >>> Galen >>> >>> On Wed, Nov 3, 2021 at 5:20 PM Diane Disbro via Evergreen-general < >>> [email protected]> wrote: >>> >>>> Good afternoon - >>>> >>>> Here's a wild idea. Wouldn't it be great if we could see yesterday's >>>> pull list? Then you could see if your patron submitted a request that >>>> targeted one of your items while you were closed then the hold bounced to a >>>> different library before you reopened. The hold was placed on Saturday. You >>>> were closed on Sunday. By the time you get to the pull list on Monday, the >>>> hold has moved to a different library. If you could look at Sunday's pull >>>> list, you could see items requested by your patrons that may no longer be >>>> targeting your item. >>>> >>>> Let me know if I'm missing something. >>>> >>>> Thank you. >>>> >>>> Diane Disbro >>>> Pronouns: she/her >>>> Circulation Coordinator >>>> Scenic Regional Library >>>> 251 Union Plaza Drive >>>> Union, MO 63084 >>>> (636) 583-0652 ext 110 >>>> [email protected] >>>> >>>> _______________________________________________ >>>> Evergreen-general mailing list >>>> [email protected] >>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>> >>> >>> >>> -- >>> Galen Charlton >>> Implementation and IT Manager >>> Equinox Open Library Initiative >>> [email protected] >>> https://www.equinoxOLI.org >>> phone: 877-OPEN-ILS (673-6457) >>> direct: 770-709-5581 >>> <http://evergreen-ils.org> >>> _______________________________________________ >>> Evergreen-general mailing list >>> [email protected] >>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>> >> _______________________________________________ >> Evergreen-general mailing list >> [email protected] >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > _______________________________________________ > Evergreen-general mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >
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