Sounds like a great idea! *Kendra A. Purtle* Branch manager, Osage Beach branch Camden County Library District 1064 Gutridge Lane Osage Beach, MO 65065 Phone (573)348-3282
On Tue, Oct 26, 2021 at 10:51 AM < [email protected]> wrote: > Send Evergreen-general mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > > or, via email, send a message with subject or body 'help' to > [email protected] > > You can reach the person managing the list at > [email protected] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of Evergreen-general digest..." > > > Today's Topics: > > 1. Cancelled/Expired Holds notice (Terri Moser) > 2. Re: Cancelled/Expired Holds notice (Frasur, Ruth) > 3. Re: Next Evergreen Reports Interest Group Meeting - > Wednesday, October 27th at 2 PM Eastern (Jessica Woolford) > 4. Re: Cancelled/Expired Holds notice (Terran McCanna) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Tue, 26 Oct 2021 10:21:06 -0500 > From: Terri Moser <[email protected]> > To: [email protected] > Subject: [Evergreen-general] Cancelled/Expired Holds notice > Message-ID: > < > cabc7xbc+dq7czxe9vuumc_vulmxdgxvcqpjs25nyxycf5oo...@mail.gmail.com> > Content-Type: text/plain; charset="utf-8" > > Would it be possible to have a message pop up to alert a patron when a > recent HOLD has expired or been cancelled. It might say something like: A > recent HOLD has been cancelled by you or the system because it was not > picked up on time. Do you want to re-request it?" > It would be really cool if it included the titles. Our old system did this > and it was really helpful. My wording for the message is terrible so I hope > you get the idea. > Just a thought. Have a great day. > Terri Moser > Circulation Supervisor > Neosho Newton County Library > "Never let a problem to be solved become more important than > a person to be loved." > -Thomas S. Monson > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20211026/4d428bfa/attachment-0001.html > > > > ------------------------------ > > Message: 2 > Date: Tue, 26 Oct 2021 15:30:23 +0000 > From: "Frasur, Ruth" <[email protected]> > To: Terri Moser <[email protected]>, Evergreen Discussion Group > <[email protected]> > Subject: Re: [Evergreen-general] Cancelled/Expired Holds notice > Message-ID: > < > sj0pr09mb676873903f7c1fb047fbd8218f...@sj0pr09mb6768.namprd09.prod.outlook.com > > > > Content-Type: text/plain; charset="utf-8" > > Seems like this is something that could be set up using an > action/trigger. To have the “re-request” option, there’d likely need to be > some deeper involvement to query recently cancelled holds and also provide > appropriate links for replacing the hold. > > Ruth Frasur (she/her) > Evergreen Development and Support Administrator > Indiana State Library > 140 N. Senate Ave. > Indianapolis, IN 46204 > (317) 232-3691 > > From: Evergreen-general <[email protected]> > On Behalf Of Terri Moser via Evergreen-general > Sent: Tuesday, October 26, 2021 11:21 AM > To: [email protected] > Subject: [Evergreen-general] Cancelled/Expired Holds notice > > **** This is an EXTERNAL email. Exercise caution. DO NOT open attachments > or click links from unknown senders or unexpected email. **** > ________________________________ > Would it be possible to have a message pop up to alert a patron when a > recent HOLD has expired or been cancelled. It might say something like: A > recent HOLD has been cancelled by you or the system because it was not > picked up on time. Do you want to re-request it?" > It would be really cool if it included the titles. Our old system did this > and it was really helpful. My wording for the message is terrible so I hope > you get the idea. > Just a thought. Have a great day. > Terri Moser > Circulation Supervisor > Neosho Newton County Library > "Never let a problem to be solved become more important > than a person to be loved." > -Thomas S. Monson > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20211026/217d60e1/attachment-0001.html > > > > ------------------------------ > > Message: 3 > Date: Tue, 26 Oct 2021 11:45:04 -0400 > From: Jessica Woolford <[email protected]> > To: Evergreen Community Reports Email List > <[email protected]>, Evergreen Discussion > Group <[email protected]> > Subject: Re: [Evergreen-general] Next Evergreen Reports Interest Group > Meeting - Wednesday, October 27th at 2 PM Eastern > Message-ID: > <CAPK8= > [email protected]> > Content-Type: text/plain; charset="utf-8" > > Reminder - the next Reports Interest Group meeting takes place tomorrow at > 2 PM Eastern. Agena and connection info can be found here: > > https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-10-27 > > On Wed, Oct 13, 2021 at 11:59 AM Jessica Woolford <[email protected]> > wrote: > > > The Evergreen Reports Interest Group will meet on Wednesday, October 27th > > at 2 PM Eastern time. Lynn Floyd will present on hidden but helpful data > > sources. Full agenda and connection info can be found here: > > > https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-10-27 > > > > -- > > Jessica Woolford > > Evergreen Systems Manager > > Bibliomation, Inc. > > 24 Wooster Ave. > > Waterbury, CT 06708 > > 203-577-4070 ext. 105 > > > > > -- > Jessica Woolford > Evergreen Systems Manager > Bibliomation, Inc. > 24 Wooster Ave. > Waterbury, CT 06708 > 203-577-4070 ext. 105 > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20211026/c9a84b7e/attachment-0001.html > > > > ------------------------------ > > Message: 4 > Date: Tue, 26 Oct 2021 11:49:28 -0400 > From: Terran McCanna <[email protected]> > To: Terri Moser <[email protected]>, Evergreen Discussion Group > <[email protected]> > Subject: Re: [Evergreen-general] Cancelled/Expired Holds notice > Message-ID: > <CALh4dLBgAQiMObD2tcHF4mBo9wUL99= > [email protected]> > Content-Type: text/plain; charset="utf-8" > > You can use action triggers to send emails and/or SMS text messages to a > patron when a hold is cancelled, and you can also use them to add messages > to a patron's account that they see in the OPAC. > > You can set different messages based on the triggers > "hold_request.cancel.expire_holds_shelf" (they didn't pick it up in time) > or "hold_request.cancel.staff" (the hold was cancelled by staff). > > You can see the wording we use for ours at: > > https://pines.georgialibraries.org/dokuwiki/doku.php?id=circ:notification-wording#hold_cancelled_shelf-expired_email_notification > > > > > > > > Terran McCanna, PINES Program Manager > ------------------------------ > > Georgia Public Library Service | University System of Georgia > > 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341 > > (404) 235-7138 | [email protected] > > http://help.georgialibraries.org | [email protected] > > <https://www.facebook.com/georgialibraries> > <https://www.twitter.com/georgialibs> > <https://www.instagram.com/georgialibraries/> > <https://www.twitter.com/georgialibs> > > Join our email list <http://georgialibraries.org> for stories of Georgia > libraries making an impact in our communities. > > > > On Tue, Oct 26, 2021 at 11:21 AM Terri Moser via Evergreen-general < > [email protected]> wrote: > > > Would it be possible to have a message pop up to alert a patron when a > > recent HOLD has expired or been cancelled. It might say something like: A > > recent HOLD has been cancelled by you or the system because it was not > > picked up on time. Do you want to re-request it?" > > It would be really cool if it included the titles. Our old system did > this > > and it was really helpful. My wording for the message is terrible so I > hope > > you get the idea. > > Just a thought. Have a great day. > > Terri Moser > > Circulation Supervisor > > Neosho Newton County Library > > "Never let a problem to be solved become more important > > than a person to be loved." > > -Thomas S. Monson > > _______________________________________________ > > Evergreen-general mailing list > > [email protected] > > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20211026/f88690ae/attachment.html > > > > ------------------------------ > > Subject: Digest Footer > > _______________________________________________ > Evergreen-general mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > > > ------------------------------ > > End of Evergreen-general Digest, Vol 15, Issue 24 > ************************************************* >
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