I got a ticket opened today and I included data from Microsoft’s Process 
Monitor showing their process injecting the registry entry so I don’t spend a 
week going back and forth with someone denying they are responsible.  Thanks to 
Group Policy Preferences I was able to guard against any future issues by 
ensuring we have no registry keys under HKLM-Software-Policies-Mozilla-Firefox 
that would break our policies.json setup.  I moved to the Software Distribution 
option for Firefox, which means I have to spend a little more time maintaining 
how to deploy the software.


From: Mike Kaply <[email protected]>
Sent: Saturday, August 29, 2020 1:57 PM
To: Eddie Rowe <[email protected]>
Cc: [email protected]
Subject: Re: [Mozilla Enterprise] Attention Ivanti Customers: Patch Definitions 
for Firefox ESR Break Policies.json

I'll prioritize the patch that allows policies.json and GPO to coexist.

And we'll reach out to Ivanti and tell them to seriously stop doing that.

Mike

On Sat, Aug 29, 2020 at 1:30 PM Eddie Rowe 
<[email protected]<mailto:[email protected]>> wrote:
The most recent patches from Ivanti for Firefox ESR (and probably the Rapid 
Release version as well) have functionality to add a registry value to disable 
app updates.  In so doing they just broke your policies.json file from being 
used since GPO trumps policies.json.  I will be logging a ticket with them 
shortly, but the process is always painful since the person in support has no 
idea what the “engineers” are doing with the patch definitions.  Even when 
something is completely broken it can take multiple attempts to get an issue 
corrected. 8-(

[cid:[email protected]]
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