That's great to hear! Glad that new dialog helped. Mike
On Tue, Jul 28, 2020 at 4:06 PM Eddie Rowe <[email protected]> wrote: > Sorry, after I downgraded to older Firefox ESR 68 releases, I upgraded to > Firefox ESR 78 to see what it did. 68 just displayed a blank page while 78 > displayed the error that I posted. I reviewed the web console as part of > my troubleshooting and there were definitely third party cookies trying to > load in the frame which we have rejected since 2019. The vendor who > supports the app told me that they reject all cookies on their PCs and they > don’t have any issues using their own tool internally. So they insisted it > could not be a cookie issue and silly me listened to them when all evidence > pointed to cookies. I am suspecting that the site that is opened in the > frame must have updated their web site/server. I whitelisted the origin > and this resolved the issue, but I am still scratching my head at why it > happened out of the blue. > > > > Kudos to the person who added the dialog in Firefox 78 since it helps to > point you towards the cause for those who still have not discovered the > wonders of the Web Console since it came be a bit terse to read, but > generally points you in the right direction. > > > > BTW, I did turn off all tracking protection using the GUI and clicked on > the option to reload all tabs, but this did not resolve the issue during > troubleshooting. I had to close Firefox and relaunch in order to get the > site to load before I put the third party cookies on the exception list. > > > > *From:* Enterprise <[email protected]> *On Behalf Of *Mike > Kaply > *Sent:* Thursday, July 23, 2020 6:46 PM > *To:* Wes Kocher <[email protected]> > *Cc:* enterprise <[email protected]> > *Subject:* Re: [Mozilla Enterprise] Can Mozilla change settings like > Google? > > > > That error message you are seeing doesn't exist in Firefox 68. Can you > verify the version? > > > > That change was made in this bug: > > > > https://bugzilla.mozilla.org/show_bug.cgi?id=1461195 > <https://urldefense.proofpoint.com/v2/url?u=https-3A__bugzilla.mozilla.org_show-5Fbug.cgi-3Fid-3D1461195&d=DwMFaQ&c=2WwxlqHD_9GeHFEUsOHZXg&r=a0pF-r4VjZCyzB4zxbRDcONPyw-KRRoDiBPd4lDRky8&m=0xCycvWizUMXoArAiUoI5nw-x6ZJj2LpLm_am-kriH4&s=s4QemWn3j8U63Nfrcb9Gs1LQiaAbP3kCLsw1Tt83Tp4&e=> > > > > and is only in Firefox 78 and later. > > > > But previously, the page would still have not loaded, you would have just > not seen the option to open the site in a new window. > > > > Can you also turn off tracking protection and see if that's causing it? > > > > Mike > > > > On Thu, Jul 23, 2020 at 6:06 PM Wes Kocher <[email protected]> wrote: > > They can change prefs remotely via SHIELD studies, but I don't think > that's what's happening here. This feels like something got confused with > the site's content security policy or the x-frame-options headers, making > Firefox unable to display the embedded content. > > > > Opening the web console (ctrl-shift-k) and loading the page should log > something about the content failing to load, or the network monitor > (ctrl-shift-e) might show the request for the embedded content being > rejected, and one or both of those should give a hint of what's really > happening. > > > > On Thu, Jul 23, 2020, 3:38 PM Eddie Rowe <[email protected]> > wrote: > > Can Mozilla change any part of Firefox remotely like Google can do with > Chrome as documented in > https://cloud.google.com/docs/chrome-enterprise/policies/?policy=ChromeVariations > <https://urldefense.proofpoint.com/v2/url?u=https-3A__cloud.google.com_docs_chrome-2Denterprise_policies_-3Fpolicy-3DChromeVariations&d=DwMFaQ&c=2WwxlqHD_9GeHFEUsOHZXg&r=a0pF-r4VjZCyzB4zxbRDcONPyw-KRRoDiBPd4lDRky8&m=0xCycvWizUMXoArAiUoI5nw-x6ZJj2LpLm_am-kriH4&s=hqhTPkny4g0XztcJRXdyySnS28YPvc1D_Htt3ApE3yQ&e=> > ? > > > > I have an internal application that interfaces with a third-party vendor > inside what I assume is a frame that has not been upgraded or patched since > May (it’s an appliance so we upgrade the appliance to get OS patches). All > of the sudden the data that should display has stopped – the pages that > have this data from a third party vendor are not used on a regular basis. > I downgraded from Firefox ESR 68.10 to prior versions that I KNOW worked > a few weeks ago and the behavior is the same. Firefox ESR 78.0.2 displays > an error message where there is blank space which makes me suspect Mozilla > has changed how Firefox ESR 68.x releases behave since nothing has changed > with our policies. > > > > > > *Eddie Rowe* > > Information Security Officer > > Texas Department of Housing and Community Affairs > > 221 E. 11th Street | Austin, TX 78701 > > Office: 512.475.1394 > > > > *About TDHCA* > > The Texas Department of Housing and Community Affairs is committed to > expanding fair housing choice and opportunities for Texans through the > administration and funding of affordable housing and homeownership > opportunities, weatherization, and community-based services with the help > of for-profits, nonprofits, and local governments. For more information > about fair housing, funding opportunities, or services in your area, please > visit www.tdhca.state.tx.us or the Learn about Fair Housing in Texas > <http://www.tdhca.state.tx.us/housing-center/fair-housing/index.htm> page. > > > > _______________________________________________ > Enterprise mailing list > [email protected] > https://mail.mozilla.org/listinfo/enterprise > <https://urldefense.proofpoint.com/v2/url?u=https-3A__mail.mozilla.org_listinfo_enterprise&d=DwMFaQ&c=2WwxlqHD_9GeHFEUsOHZXg&r=a0pF-r4VjZCyzB4zxbRDcONPyw-KRRoDiBPd4lDRky8&m=0xCycvWizUMXoArAiUoI5nw-x6ZJj2LpLm_am-kriH4&s=c9mnWETd2D_QzhV9Yn6QYjZugzOe9V5JMAnPr1DMaO0&e=> > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise > <https://urldefense.proofpoint.com/v2/url?u=https-3A__mail.mozilla.org_listinfo_enterprise&d=DwMFaQ&c=2WwxlqHD_9GeHFEUsOHZXg&r=a0pF-r4VjZCyzB4zxbRDcONPyw-KRRoDiBPd4lDRky8&m=0xCycvWizUMXoArAiUoI5nw-x6ZJj2LpLm_am-kriH4&s=c9mnWETd2D_QzhV9Yn6QYjZugzOe9V5JMAnPr1DMaO0&e=> > or send an email to [email protected] with a subject of > "unsubscribe" > > _______________________________________________ > Enterprise mailing list > [email protected] > https://mail.mozilla.org/listinfo/enterprise > <https://urldefense.proofpoint.com/v2/url?u=https-3A__mail.mozilla.org_listinfo_enterprise&d=DwMFaQ&c=2WwxlqHD_9GeHFEUsOHZXg&r=a0pF-r4VjZCyzB4zxbRDcONPyw-KRRoDiBPd4lDRky8&m=0xCycvWizUMXoArAiUoI5nw-x6ZJj2LpLm_am-kriH4&s=c9mnWETd2D_QzhV9Yn6QYjZugzOe9V5JMAnPr1DMaO0&e=> > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise > <https://urldefense.proofpoint.com/v2/url?u=https-3A__mail.mozilla.org_listinfo_enterprise&d=DwMFaQ&c=2WwxlqHD_9GeHFEUsOHZXg&r=a0pF-r4VjZCyzB4zxbRDcONPyw-KRRoDiBPd4lDRky8&m=0xCycvWizUMXoArAiUoI5nw-x6ZJj2LpLm_am-kriH4&s=c9mnWETd2D_QzhV9Yn6QYjZugzOe9V5JMAnPr1DMaO0&e=> > or send an email to [email protected] with a subject of > "unsubscribe" > >
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