Your best bet seems to be to make use of the WebRTC version of the Cisco
Webex application, described here: https://help.webex.com/docs/DOC-2486

Apparently, this requires a support ticket to have enabled but should give
you plugin-free access to Webex meetings in 52 ESR (as well as in later
versions of Firefox where the ability to run plugins will be removed
entirely).


On Thu, Aug 17, 2017 at 8:27 AM <[email protected]> wrote:

> Hi Team,
>
> We have CISCO Webex productive tool 31.4 version in production. However we
> are using Firefox ESR versions in our environment.
>
>
>
> We found that Cisco webex is working till *Firefox ESR 45.9* versions.
> Issue occurs from *ESR 52.2.0* onwards.
>
>
>
> In order to resolve this issue users need to install webex addon manually
> which is not possible due to not having admin rights to make changes on
> their machines.
>
>
>
> And, We cannot instruct user to use old versions of Firefox ESR.
>
>
>
> Please provide a solution on this?
>
>
>
>
>
> *Regards,*
>
> *Ajay Kumar *
>
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