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Lawrence On Mon, Jul 24, 2017 at 2:13 PM, Jim Weill <[email protected]> wrote: > My generated logs are far larger than the bug report can upload -- four > files were created that all come in at 45+ MB each. Compressing them > results in an 18MB zip file, which is still too large, even for email. How > do I upload these logs? > jim > > On 7/24/2017 10:37 AM, Lawrence Mandel wrote: > > I didn't say how to get your logs to Mozilla. Here are two ways: > > 1. Post your logs to Bugzilla. Use https://bugzilla.mozilla.org/s > how_bug.cgi?id=1370629 > 2. Email your logs to me privately. Please let me know if you're OK with > me posting your logs to Bugzilla. If not, I'll share them with the > developers directly and ask that they be deleted when we're done analyzing > them. > > Thanks, > > Lawrence > > On Mon, Jul 24, 2017 at 12:10 PM, Lawrence Mandel <[email protected]> > wrote: > >> Given the report about this still being an issue in 52.2.1 we're still >> investigating. The developers have requested an http log from someone who >> is able to reproduce the issue. Details on creating an http log at are >> >> https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/H >> TTP_logging#Using_aboutnetworking >> >> Thanks, >> >> Lawrence >> >> On Sat, Jul 1, 2017 at 9:15 AM, Andrew C Aitchison < >> [email protected]> wrote: >> >>> >>> Or, could the delay be some DNS lookup which times out ? >>> >>> Firefox has its own DNS cache (which can be overridden). >>> Maybe the switch to multi-threading has done something to the DNS >>> handling ? >>> >>> >>> On Sat, 1 Jul 2017, stein.wm wrote: >>> >>> Perhaps it's the Virus Protection. E. g. on my PC a new version of Avira >>>> (after last product update from 2017-June-02) now tries to sent requests >>>> home with every suspection or internet request. If the firewall blocks >>>> this, the virus protection delays the start of the intercepted module for a >>>> trial period of about half a minute. >>>> But this effect should also occur with other software, it is not >>>> limited to the new Firefox version. >>>> stein.wm >>>> >>>> >>>> -----Ursprüngliche Nachricht----- >>>> Von: Enterprise [mailto:[email protected]] Im Auftrag von >>>> Remy Molenaar >>>> Gesendet: Samstag, 1. Juli 2017 08:50 >>>> An: Jim Weill >>>> Cc: [email protected] >>>> Betreff: Re: [Mozilla Enterprise] Super slow pages after update from >>>> 45.9->52.1 ESR >>>> >>>> I have that problem also with the official version. I'm still not sure >>>> what the problem is. I've noticed that it occurs only with internet pages, >>>> none internal. First I thought it was my ad blocker. But I did a clean >>>> install (with clean profile) and having the issue back again. >>>> >>>> I'm on Windows 7 Pro btw. >>>> >>>> >>>> Remy >>>> Op 30 jun. 2017 om 19:23 heeft Jim Weill <[email protected]> >>>> het volgende geschreven: >>>> >>>> >>>> >>>> I don't know about anyone else, but I am still having the >>>> slowness issue with Firefox, even after upgrading to the (unannounced) >>>> 52.2.1 release. For this reason I am pushing Chrome to our users because >>>> we cannot keep having random page timeouts slowing us down like this. >>>> >>>> I cannot find a way to recreate the issue, other than at least >>>> once per hour the whole browser stops loading pages and it takes anywhere >>>> from 30-60 seconds before I can use firefox again. I can open new tabs and >>>> start trying to load pages, but none of them load until whatever is >>>> bottle-necking the browser finally releases. >>>> >>>> jim >>>> >>>> >>>> >>>> On 6/6/2017 11:50 AM, Lawrence Mandel wrote: >>>> >>>> >>>> Thanks Samuel. As a follow up, I have filed >>>> https://bugzilla.mozilla.org/show_bug.cgi?id=1370629 >>>> >>>> >>>> Lawrence >>>> >>>> >>>> On Fri, May 19, 2017 at 9:22 AM, Samuel Ambaye < >>>> [email protected]> wrote: >>>> >>>> >>>> We noticed the issue when one of our users >>>> reported a similar issue following a minor version ESR update: >>>> >>>> Using FF 45.9.0.6310 & Windows 7. >>>> (1) Start FF >>>> (2) goto this URL www.lematin.ch (newspaper in >>>> Geneva, Switzerland) >>>> Results: Browser waits for the page to load for >>>> two-three minutes to load (but would actually load); >>>> Results: Other browsers, No issue; >>>> (4) Close browser >>>> Browser hangs and requires a kill process. >>>> (5) Restart Browser and Try different web >>>> sites, even ones that were ok before; >>>> Results: Browser waits for web site for over >>>> two / three minutes; >>>> (5) Kill Process, Restart browser and repeat >>>> step 2 and 5: >>>> Same Result; >>>> (6) Kill Process, Replace FF user profile and >>>> repeat step 2 and 5: >>>> Same Result; >>>> (7) Uninstall FF for users who were affected; >>>> Install FF 52.1.0.6316 >>>> Issue no longer reproducible >>>> >>>> We hope this helps. >>>> >>>> Best, >>>> Samuel >>>> >>>> >>>> >>>> >>> Jim Weill <[email protected]> >>>> 19/05/2017 00:17 >>> >>>> >>>> I notice the issue when I first open FF in the >>>> morning on Windows 7 Pro >>>> x64 machines. After that I cannot come up with >>>> a reliable way to >>>> reproduce this issue, other than it happens at >>>> random times throughout >>>> the day. >>>> >>>> I do not notice this on Mac OSX 10.12 at all >>>> (we have a few of these). >>>> And I have not polled our Linux users on this >>>> issue, so I do not know >>>> where that stands. >>>> >>>> Is there something in the dev tools that I can >>>> leave open when this >>>> happens again to try to narrow this down? I've >>>> had this happen several >>>> times today already. >>>> >>>> jim >>>> >>>> >>>> On 5/11/2017 11:51 AM, Phil Pishioneri wrote: >>>> > On 5/11/17 2:06 PM, Julien Cristau wrote: >>>> >> we've filed a bug at >>>> >> https://bugzilla.mozilla.org/s >>>> how_bug.cgi?id=1361865 <https://bugzilla.mozilla.org/ >>>> show_bug.cgi?id=1361865> to investigate >>>> >> the issue reported in this thread. >>>> Unfortunately so far we haven't >>>> >> been able to reproduce this internally. >>>> Does anyone on this thread >>>> >> have a reliable way to reproduce the problem >>>> you've seen? If this is >>>> >> also reproducible with the non-ESR Firefox >>>> releases, knowing which >>>> >> version introduced it would also help narrow >>>> down the search. >>>> > >>>> > I've had very reproducible delays since >>>> (non-ESR) release 48. I found >>>> > it related to syncing of my (large) >>>> bookmarks. Whenever the sync >>>> > process starts (this can be "random", >>>> especially if a Firefox is >>>> > active on another host syncing to the same >>>> account), Firefox's UI >>>> > locks up for a few seconds. On a Mac, I get >>>> the spinning beach ball; >>>> > on Windows, I'll get the window title bar >>>> message about the process >>>> > not responding; I don't recall the behavior >>>> on Linux, other than >>>> > Firefox becomes unresponsive. Creating a new >>>> bookmark also starts a >>>> > sync (and, it'll start while the "Bookmark >>>> This Page" window is open). >>>> > >>>> > My circumvention was to find the host name >>>> being used for my sync, and >>>> > put in an override in my client's hosts file >>>> that maps the name to >>>> > loopback 127.0.0.1, then commenting that out >>>> and manually starting a >>>> > sync when I need it (then uncomment it again >>>> afterward). >>>> > >>>> > My multiprocess status is off on all of these >>>> platforms due to >>>> > incompatible extensions. >>>> > >>>> > -Phil >>>> > ______________________________ >>>> _________________ >>>> > Enterprise mailing list >>>> > [email protected] >>>> > https://mail.mozilla.org/listinfo/enterprise >>>> <https://mail.mozilla.org/listinfo/enterprise> >>>> > >>>> > To unsubscribe from this list, please visit >>>> > https://mail.mozilla.org/listinfo/enterprise >>>> <https://mail.mozilla.org/listinfo/enterprise> or send an email to >>>> > [email protected] with a >>>> subject of "unsubscribe" >>>> >>>> >>>> _______________________________________________ >>>> Enterprise mailing list >>>> [email protected] >>>> https://mail.mozilla.org/listinfo/enterprise < >>>> https://mail.mozilla.org/listinfo/enterprise> >>>> >>>> To unsubscribe from this list, please visit >>>> https://mail.mozilla.org/listinfo/enterprise < >>>> https://mail.mozilla.org/listinfo/enterprise> or send an email to >>>> [email protected] with a subject of "unsubscribe" >>>> >>>> >>>> _______________________________________________ >>>> Enterprise mailing list >>>> [email protected] >>>> https://mail.mozilla.org/listinfo/enterprise < >>>> https://mail.mozilla.org/listinfo/enterprise> >>>> >>>> To unsubscribe from this list, please visit >>>> https://mail.mozilla.org/listinfo/enterprise < >>>> https://mail.mozilla.org/listinfo/enterprise> or send an email to >>>> [email protected] with a subject of "unsubscribe" >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> Enterprise mailing list >>>> [email protected] >>>> https://mail.mozilla.org/listinfo/enterprise >>>> >>>> To unsubscribe from this list, please visit >>>> https://mail.mozilla.org/listinfo/enterprise or send an email to >>>> [email protected] with a subject of "unsubscribe" >>>> >>>> >>>> >>>> >>>> >>>> >>>> Deze e-mail en de inhoud daarvan is vertrouwelijk. Indien dit bericht >>>> niet voor u bestemd is, verzoeken wij u vriendelijk deze e-mail direct naar >>>> ons te retourneren en daarna te verwijderen. Openbaarmaking, >>>> vermenigvuldiging, verstrekking aan en/of gebruik door derden van dit >>>> e-mailbericht en/of informatie is niet toegestaan. Wij sluiten elke >>>> aansprakelijkheid uit in verband met het niet juist, onvolledig of niet >>>> tijdig overkomen van de informatie in deze e-mail. >>>> >>>> >>>> This e-mail and its content are confidential and may be legally >>>> privileged. If this e-mail is not intended for you, please contact us >>>> immediately by reply e-mail and delete the e-mail. Please don't use, copy >>>> or disclose the e-mail and its contents to anyone. We are liable neither >>>> for the proper and complete transmission of the information in this e-mail >>>> nor for any delay in its receipt. >>>> >>>> _______________________________________________ >>>> Enterprise mailing list >>>> [email protected] >>>> https://mail.mozilla.org/listinfo/enterprise >>>> >>>> To unsubscribe from this list, please visit >>>> https://mail.mozilla.org/listinfo/enterprise or send an email to >>>> [email protected] with a subject of "unsubscribe" >>> >>> >>> _______________________________________________ >>> Enterprise mailing list >>> [email protected] >>> https://mail.mozilla.org/listinfo/enterprise >>> >>> To unsubscribe from this list, please visit >>> https://mail.mozilla.org/listinfo/enterprise or send an email to >>> [email protected] with a subject of "unsubscribe" >>> >> >> > > > _______________________________________________ > Enterprise mailing > [email protected]https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise or send an email to > [email protected] with a subject of "unsubscribe" > > >
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