Mozilla decided not to support 64-bit on desktop versions of windows less than version 7. I don't think we made an explicit decision about Windows server 2008, but since it based on the windows vista codebase, I suspect that it is not a supported install target for the 64-bit builds.
firefox.exe is marked as requiring windows subsystem 6.01 [1], but it appears that server 2008 is marked as subsystem 6.01 instead of 6.00 (which is vista), so I may be a bit confused. If this is a crash, then a crash dump would be the most appropriate way to determine what to do next. Since the Mozilla crash reporter isn't catching this, you'll have to collect a minidump using native tools: either a debugger or using the instructions at https://blogs.msdn.microsoft.com/chaun/2013/11/12/steps-to-catch-a-simple-crash-dump-of-a-crashing-process/ --BDS [1] https://bugzilla.mozilla.org/show_bug.cgi?id=1094013 "Bump the minimum subsystem version to 6.01 on win64" On Wed, May 24, 2017 at 9:46 AM, Stosch, Juergen (Allianz Technology) < [email protected]> wrote: > Dear all, > > > > we are facing the problem here that since we switched from 32bit to the > 64bit version of Firefox with ESR Version 52 that it crashes right after > the start of Firefox when running on Windows Server 2008 R2. We do have > Firefox there as an AppV 5 package running (as published app) on a RDS > machine. Our VDI machines do have another Windows version and provide true > Win7 clients where the same package runs fine. It seems just to be the > 64bit version which has got an issue with Server 2008 R2. If I try the > 32bit version on the same server it also runs fine. But I’m not happy on > stepping back down from 64bit to 32bit again. Anyone got any idea on how to > resolve this or is this a known issue to Mozilla after all? > > > > [image: cid:[email protected]] > > > > Mit freundlichen Grüßen / Kind Regards > > J. Stosch > > _______________________________________________ > Enterprise mailing list > [email protected] > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit https://mail.mozilla.org/ > listinfo/enterprise or send an email to [email protected] > with a subject of "unsubscribe" >
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