El 9/4/19 a las 17:32, Olav Seyfarth escribió:
>
>
> Hi Lupa,
Hi Olav !
>
> > Is my first message here
> Welcome!
thanks !! and thanks for your time !
>
> According reporting quality: Please first state what the situation was
> before (incl. OS, versions, etc.), what you did, what you expected to
> happen and what did (not) work.

what you did: Write new email

what you expected to happen: the emails goes signed or encrypted as usual

what did (not) work: now I have a warning (attached sent in previous email)

>
> > *A. Empty keyring*
> Yes. But it's not an enigmail but a dirmngr (part of GnuPG) issue.

Yes, I realized there was an gnupg problem after sending that email :-/

> But you DO have a proper backup of your keyring, don't you?!

I had my private keys backed up :D

what the recommended method to doing a complete keyring backup ?

> > Thunderbird version: 60.6.1 (updated from 60.5.1 in 3/29/2019)
> > Enigmail version: 2.0.10, GnuPG version: 2.2.4-1ubuntu1.2
> OK, "1ubuntu1.2" means you're on Ubuntu. Which Ubuntu flavor/version?

Linux Mint 19 (Ubuntu Bionic)

>
> Does "updated" mean that you did have a working TB+EM+GPG config incl.
> private keys that you could sign/decrypt with?
Exactly. I used these great tools for several years, working without
problems.
>
> What DID change? Did you do a system software update (including TB)?
exactly... I checked logs and the only recent change was the TB updade
from 60.5.1 to 60.6.1
>
> Was EM installed manually from our website or as package?
Manually from your website, using a xpi file, several months ago, and I
realize that its updated to a newer version.
> Did you try to create a debug trace yet? Please see
> https://enigmail.net/index.php/en/faq?view=topic&id=15#faqLink_6
> -> click/open "How can I create a debugging log file"

I did it yesterday, and today I did it again and now I have a 12K lines
and 1.5Mb size file with lot of personal information (names and emails).
Is there any way to reduce or anonymize that?

Anyway I think I should open an issue on gnupg.

I also realize that some files in .gnupg folder had root owner and I
think that is no normal. Maybe an update or another program write
something there?  It's scaring!!!

>
> > *B. Documentation error*
> > When I clicked "report a defect" then "Create an execution trace",
> > the link sent me to FAQ's "Usage", but no "execution trace" there.
> No, documentation works as is should (see above). But you need
> JavaScript enabled to "open" the 2nd FAQ link there. It then reads

Ok, I was confused because the difference between "execution trace" and
"debugging log". Now know that are the same.

thanks again!

> --
Lupa

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