The worst forum software I ever encountered was what Baen Books uses on 
their Baen Bar.

I don't know what they use *now* but the two systems I did use were flat 
out horrible. They attempted to integrate e-mail lists with a forum.

Of course there were massive problems. Users could subscribe to a 
subforum by e-mail and all posts there would also be sent to your e-mail 
inbox. One problem was a lot of replies would never make it back to the 
forum, but would to others subscribed to the subforum or thread.

Also, many times a post made on the forum site would disappear, but if 
replies were made before it vanished, those would be visible. Sort of 
like on Usenet where a server might copy a partial thread without its 
original post - but this was just *one server*.

Since the provider of that disaster (which Baen *paid money for*) wasn't 
getting any of the bugs fixed, Baen bought another product that also 
attempted to integrate forum and mailing list.

It didn't have as many issues, but to compensate it had some 
'specialties' of its own. One that was most annoying was the e-mail 
notifications of replies to your posts were %100 totally useless. You'd 
get a link in your notification but instead of taking you to the new 
post in your thread you *always* were dropped into the root level of the 
forum. The forum search was hit and mostly miss. I remember I could be 
looking directly at a specific post and I'd copy some text string from 
that post into the search and it could not find it. Following up on 
responses to a thread start was just about impossible.

Why was Baen paying good money for crap software? To satisfy the long 
time users who had subscribed to their e-mail lists back before they 
decided to do the forum and no free forum software had that kind of 
integration. Judging from the hard fail of two commercial products 
attempting that, I can see why none of the free/open source forum 
systems tried to mush the two together.

They also didn't want an open source product. IIRC some crazy notions 
about 'security'. A software product that barely functions can be quite 
secure, but what good is a secure product that is incapable of serving 
your need? Open source software designed for multi-user access with 
logins and passwords nearly always has legions of people attempting to 
poke holes in it, and they either fix them or report them to people who 
can fix them. Find a hole in a closed source product and odds are you'll 
be ignored and the hole won't get closed.

For one serious example, look up a recent electronic hotel room lock 
hack. The hack was done through the power jack on the outside of the 
lock. That jack was used for power to retain the lock programming during 
battery changes, and it was also a "secret" programming interface. The 
hacker who found the security hole was able to build a device into a 
hollowed out ink marker. Pop the battery cover off, shove the gizmo into 
the power jack and instant unlock. All one needed was the hotel's site 
code for the lock system, IIRC he put ALL the site codes into his 
device. He sent all the details to the lock manager and got back 
silence. So he presented the hack at the DefCon that year. Lock company 
insisted its stuff was secure. They weren't notifying their customers of 
the vulnerability. I printed the info out and gave it to a few hotel 
managers. They were rather curious and concerned about their locks after 
that.

Aside from the sheer awfulness of the Bar's user experience, there was a 
bunch of know it all's in the 1632 section who were quite annoying and 
condescending and who simply would not read 100% of what people with 
ideas different than theirs had to say. Ignore a couple of words and you 
get the completely wrong meaning. For example if you nip off the first 
two words of "One of the most important..." Nope, they'd skim for 
certain words and upon seeing things like mention of machine guns and 
they'd all but call you names and virtually pee on you for daring to 
bring up such a "dead horse" subject.

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