Thank you Greg.  A very eloquent response.  ... Jack

Greg Michalski wrote:
> I don't normally pile one, typically I ignore the irrelevant messages.  Hell, 
> I rarely even post unless I am fairly confident I have the answer to 
> someone's question.  Normally I sit back, read and constantly learn from the 
> information shared on this mailing list - but I have had some unrealistic 
> expectations placed on me at work (my meat and potatoes job) recently which I 
> stood up against (successfully) and I want to support Stewart and Glenn as 
> they addressed this topic - it is an important one.
>
> I don't know your complete situation - but I don't need to for the basic 
> point, but it sounds like you had work that presented itself which you 
> decided to go after thinking you could "slap" together a machine to allow you 
> to perform the task and make some money.  While that is a commendable 
> aspiration, with two family members who work R&D, specifically in process 
> automation and material handling/quality inspection disciplines, the tool to 
> complete the task typically goes through numerous simulations and revisions 
> before it even sees it's first 'trial run'.  Rarely is a one-shot attempt 
> even taken, let alone successful unless it's the tinyest thing.  Personally, 
> my benchtop mill has been a work in progress for close to a year now (3 years 
> if you count time before I spent a single penny on hardware, though medical 
> issues have slowed my pace significantly), granted it's a hobbyist machine, 
> but I do have an aspiration to turn it into a prototyping tool to allow some 
> of the ideas rolling around in my head to actually make it into the 
> marketplace and make me some profit.  Money is tight and I want the best 
> return on my investment so planning and simulating have been mandatory to 
> make sure I don't purchase items that won't live up to expectations.  So far 
> everything has worked as designed and intended, and tuning has been the only 
> real post implementation effort required.  
>
> To bash a product outright on the mailing list is poor form - these messages 
> are archived and you in turn are leaving a trail that could hurt someone 
> else's livelihood.  I see many posts about the products offered by the 
> manufacturer you're bashing and they are predominantly positive or kindly 
> asking for assistance to implement correctly.  Maybe the item in question was 
> ready, maybe it wasn't, but ultimately the choice was yours to use it.  If 
> you wanted a plug and play system, it sounds like an off the shelf CNC 
> machine would have been the better choice for you, but then you'd have spent 
> a lot more and your profit margin would have been significantly lower, if 
> even positive.  To aspire to build a machine on a short schedule and expect 
> to immediately turn around and use it for a production job is admirable, and 
> occasionally even achievable, but the blame lies ultimately with you - 
> thorough planning and testing are not optional, especially with machinery as 
> dangerous as what the majority of the list deals with.  I hope that you 
> didn't screw over a client - not only for your sake, but for HIS, if you 
> promised something based on a perceived ability rather than a proven one, 
> again, that was your error.  I am sorry for your loss of this job, but 
> instead of venting and slingling mud, stop, take a deep breath, and learn 
> from what you've done.  Keep at the machine and I am confident you will have 
> a reliable machine that will pay back your investment in time.  And since 
> open source is a collaborative effort - if there really is a problem/lack of 
> function with the hardware you bought - work with the manufacturer to help 
> them resolve it - that's the real point I wanted to make.  No, you won't get 
> paid for it, but they probably will thank you on the list for the community 
> to see for any real help you provide them and that is a really good feeling.
>
> This is only my 2 cents, and in the current economy, that certainly isn't 
> worth all that much..
>
> To everyone else who couldn't care less - I apologize for going off topic and 
> addressing etiquette, it gets mentioned from time to time, but this was a 
> lengthy message so I apologize.  Every once in a while it seems like a 
> reminder that friendly and positive communications are not only prefered, but 
> certainly more effective.
>
> And to round out my message on a positive note - THANK YOU TO EVERY VOLUNTEER 
> WHO HAS DONATED TIME AND MONEY TO THE EMC2 PROJECT AND TO EVERY MANUFACTURER 
> WHO HAS MADE AN EFFORT TO PRODUCE HARDWARE TO WORK WITH EMC2.  YOUR HARD WORK 
> IS NOT UNAPPRECIATED.
>
> <rant off>
> Greg
> www.distinctperspectives.com
>
>   ----- Original Message ----- 
> [snip]


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