Hi, Brian. Maybe you don't know that I am based in England.

As I understand, you test by producing a 20 mA leakage but the CCID doesn't always detect it. Is that right? That is not what I first understood; I though that leakage was occurring in the field, but you could not reproduce it. I think you have to diagnose the CCID itself, outside the product. Is it a circuit you have designed and manufactured or a module that you buy in? If it's your circuit, can you let me see it by DM to j...@woodjohn.uk?  Condensation might desensitize the current detector, but it seems improbable.

On 2025-03-28 17:20, Brian Gregory wrote:
HI John,
thanks for loaning a few neurons to this.  Don't worry, we've got chargers all over N. America;  I'll be I can find one really close if it comes to that. > Is the leakage just "from the mains supply to the DC output", or can you track it down to a specific place in the product? Yes, we have a CCID circuit, which is required by the safety standards.  The issue is injecting a known value to periodically check the circuit is working.
The error we're having is a lack of a positive result from the check.
> Do yo have any reports of the leakage current values or the leakage resistance?
I think we test inject 20mA.
> Have any of the chargers been installed in areas of high humidity?
Yes, all over N. America, including Florida.  We have found a small correlation with temperature:  we can increase/decrease somewhat the likelihood of a failure to detect the test signal in the oven, so thermal signal drift is a likely candidate.   I get a few more details if you've got a promising approach.
thanks again,
Colorado Brian


---------- Forwarded Message ----------
From: John Woodgate <j...@woodjohn.uk>
To: EMC-PSTC@LISTSERV.IEEE.ORG
Subject: Re: [PSES] Leakage Fault Issue
Date: Wed, 26 Mar 2025 22:46:08 +0000

I am much too far away to access the product, but can you give a bit more detail, please? Is the leakage just "from the mains supply to the DC output", or can you track it down to a specific place in the product? Do yo have any reports of the leakage current values or the leakage resistance? Have any of the chargers been installed in areas of high humidity? The leakage could be caused by condensation on insulating material, including PCB surfaces. I guess condensation might not occur in your test lab.

On 2025-03-26 22:32, Brian Gregory wrote:

    G'day from Colorado,
    We have an EV Charger product with a phantom leakage fault issue.
    I saw phantom, because nearly 75% of warranty units returned to us
    with the problem, show no signs of it when bench tested.
    We are looking for an FA team to help us with debugging and
    eliminating this issue, which could be fixed in hardware, or firmware.
    Please let me know by return post if you know a team or expert who
    can make a pitch, and I'll DM you back.
    Thank you,
    Colorado Brian
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