Hi Steve:

 

A possible analogy might be providing a 3-to-2-wire adaptor for your product.  
Clearly, doing so results in a misuse of the product (operating a Class 1 
product without a ground).  Safety standards require the product be safe in the 
event of misuse.  

 

Giving the password to a customer results, in my opinion, in misuse of the 
product, which, according to many safety standards, is a condition which must 
be safe.  

 

Providing a password to one customer means that all customers may get the 
password from the first customer.  Your manufacturer loses control of the 
password and might as well not use a password.  

 

Best regards,

Rich

  

 

From: sgbrody <[email protected]> 
Sent: Thursday, June 1, 2023 3:51 PM
To: [email protected]
Subject: [PSES] PLC password

 

I have been asked if there is a standard, or comments within s standard, that 
discusses giving a customer the password to allow them to reprogram the PLC 
when they remove a device and the light curtain that protected it.

 

I believe, that other than it being a terrible idea, that it would probably 
invalidate any approvals the end product had.

 

The customer is asking for a document that supports my opinion.

 

I dud suggest that we send a service person to do the change, and not give up 
the pw.

 

Thoughts?

 

 

 

Sent from my T-Mobile 5G Device

 

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