Dave,
The radio is modular so quite possibly the entire radio would not
require return. I have found Elecraft support superlative. There are
also repair services available in the EU. Perhaps just as EI dealing
with UK our natural provider in the past is awkward; it is equally
difficult for G to work with the EU.
For many years there was no UK supplier of Elecraft but the K3 was
still a seller. Personally I prefer ordering direct from the factory.
It seems a less expensive route than having a middleman.
The products are dear though and I wonder how long it is before China
takes over. The QRP and SOTA market has a lot of low cost product.
Perhaps signal purity is down but so too is cost. There are challenges
in free trade.
Enjoy your radios. Pay me no heed.
73 Doug EI2CN
On Sun 22 Oct 2023, 06:07 Dave, <dave.g4...@gmail.com> wrote:
> Here in the UK, Waters and Stanton sold Elecraft products and provided a
> limited level of service. However, W&S are now owned by Moonraker who have
> no real service facilities (as far as I know), and neither are currently
> listed as distributors on the Elecraft web site.
>
> Given the lack of a service manual for more recent products, the huge
> shipping charges to/from overseas, plus at least $250 for repair, it looks
> to me as if Elecraft are going to struggle with sales outside the USA on
> anything more complex than a simple kit.
>
> I am a long term Elecraft fan, having a K1, K2, KX3, K4D and KPA500. I was
> also an early K3 adopter, which was sold when I bought the K4D.
>
> I like my K4D and it is QRV most days, but I cannot recommend that anyone
> in the UK buys one, unless they are prepared to pay out a considerable
> amount should it develop a fault, either in, or out, of warranty.
>
> 73 Dave G4AON
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