Hi David,
The blue resin dipped caps actually -are- the NP0 type. :-) Caps can
appear in a variety of forms and colors and they do not directly
correlate to the type. (Also, the 68 pF cap you think is missing may be
marked either as "680" (68 times ten to the zero = 68pf) or as just
"68", depending upon the manufacturer. 680 pF will be marked as "681".
(Note: NP0 and C0G caps are effectively the same for our usage.)
.
I just checked with Scott in our parts department and he doesn't recall
seeing your email. (We save all emails and replies.) Did you send it to
[EMAIL PROTECTED] If so, you would have received an automated receipt
reply immediately.
In general email:
[EMAIL PROTECTED] - for missing parts, identification questions and
spare parts orders.
[EMAIL PROTECTED] - for problems debugging and operating your
Elecraft kit.
[EMAIL PROTECTED] - for orders, shipment status and follow up if you
have not received a reply from parts or support after 2-3 business days.
As a general note, we frequently get emails sent to us late Friday or
over the weekend. Its not unusual for someone to email us again even
later that night or on Saturday or Sunday asking why we haven't replied.
I guess everyone thinks we never sleep at Elecraft central. ;-) That's
probably our fault since we frequently get a little obsessive and check
email over the weekend and late at night. Also, don't forget that we are
in California and mat be in a different time zone from you. (And for
international customers our holidays may be different than yours.)
When we get into work on Monday it can take a day for us to reply to all
of the parts and support email backlog from over the weekend. We do put
extra support staff on email Mondays, but since many builders build on
the weekend, or open their kit for the first time, that is one of our
highest email volume periods.
And always, if all else fails, or if it is urgent, please call us at
831-662-8345 Mon-Fri and/or email [EMAIL PROTECTED] if you are having
trouble reaching [EMAIL PROTECTED] or [EMAIL PROTECTED] .
73, Eric WA6HHQ
Elecraft
P.S. Many of our missing parts requests are actually due to customer
mis-identification of a part, of from customer mis-placement of a part.
Its not unusual for us to get a follow up email saying "never mind!"
right after we send out the spare part. :-) Don't forget to fully
inventory your kit! :-)
-------
David Lankshear wrote:
Hi all, hope someone can offer some advice on this.
I'm building K2 #5551 and was concerned that most of the RF board
capacitors
listed as NPO appeared to be ordinary blue resin-dipped ones.
I mailed Elecraft tech support a few days ago to enquire if the caps
supplied were NPO (zero temperature coefficient dielectric) or whether
that
spec was still required. Guess I must have done something wrong because I
got no reply, so can anyone who's "been there, done that" kindly advise,
please?
I need to order a missing 68pF NPO from Farnell and if necessary, could
re-order all the NPO caps, just to be sure.
Grateful thanks in advance for any assistance.
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