<snip>
If Elecraft service is so damn good, tell me how reliable their product is?  Or 
are you talking about marketing/sales service vice product supportability 
service??
<snip>

Elecraft's gear is fabulously reliable.  It's a safe (but unscientifically 
generated statistic) bet that 70-80% of the issues/problems reported on this 
forum are user error or lack of knowledge/understanding about the rig.  Of the 
remaining 20%, a large majority of the issues that are actual issues get 
corrected rapidly in firmware.  The remaining are handled as quickly as the 
folks in Aptos, and elsewhere, can handle them.

Remember, none of the percentages provided above are in any way 
statistically/scientifically generated.  They are my observations from roughly 
one year on this, and other, reflector.  And, yes, I drank the Kool-Aid 
willingly and whole-heartedly.  ;-)

73,

--Ian

Ian Kahn, KM4IK
Roswell, GA
[email protected]
K3 #281, P3 #688


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