Public bug reported:
My PC (Windows 10)recognises the Kindle as a USB Mass storage device.
Calibre however will not recognise the Kindle as a Device, so I cannot see "On
Device" nor transfer files.
My notebook (also Windows 10) works fine with Kindle & Calibre.
Same USB leads used both times. No Apple products connected in either case
(although iTunes installed on both PC and notebook)
........................................................................................................
calibre 2.85.1 embedded-python: True is64bit: False
Windows-8-6.2.9200 Windows ('32bit', 'WindowsPE')
('Windows', '8', '6.2.9200')
Python 2.7.9
Windows: ('8', '6.2.9200', '', 'Multiprocessor Free')
Successfully initialized third party plugins: Kindle Collections (1, 7, 17)
USB devices on system:
(USBDevice(vendor_id=None product_id=None bcd=None
devid=usb\root_hub&vid1022&pid7807&rev0011 devinst=2),
USBDevice(vendor_id=0x1949 product_id=0x4 bcd=0x100
devid=usb\vid_1949&pid_0004&rev_0100 devinst=3),
USBDevice(vendor_id=None product_id=None bcd=None
devid=usb\root_hub&vid1022&pid7809&rev0011 devinst=4),
USBDevice(vendor_id=0x4a9 product_id=0x1762 bcd=0x104
devid=usb\vid_04a9&pid_1762&rev_0104&mi_00 devinst=5),
USBDevice(vendor_id=None product_id=None bcd=None
devid=usb\root_hub&vid1022&pid7807&rev0011 devinst=6),
USBDevice(vendor_id=None product_id=None bcd=None
devid=usb\root_hub20&vid1022&pid7808&rev0011 devinst=7),
USBDevice(vendor_id=None product_id=None bcd=None
devid=usb\root_hub30&vid1022&pid7814&rev0009 devinst=8),
USBDevice(vendor_id=0x46d product_id=0xc534 bcd=0x2901
devid=usb\vid_046d&pid_c534&rev_2901 devinst=9),
USBDevice(vendor_id=0x4a9 product_id=0x1762 bcd=0x104
devid=usb\vid_04a9&pid_1762&rev_0104&mi_01 devinst=10),
USBDevice(vendor_id=None product_id=None bcd=None
devid=usb\root_hub20&vid1022&pid7808&rev0011 devinst=11),
USBDevice(vendor_id=None product_id=None bcd=None
devid=usb\root_hub30&vid1022&pid7814&rev0009 devinst=12),
USBDevice(vendor_id=0x46d product_id=0xc534 bcd=0x2901
devid=usb\vid_046d&pid_c534&rev_2901&mi_00 devinst=13),
USBDevice(vendor_id=0x46d product_id=0xc534 bcd=0x2901
devid=usb\vid_046d&pid_c534&rev_2901&mi_01 devinst=14),
USBDevice(vendor_id=0x4a9 product_id=0x1762 bcd=0x104
devid=usb\vid_04a9&pid_1762&rev_0104 devinst=15))
No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\swd#wpdbusenum#_??_usbstor#disk&ven_kindle&prod_internal_storage&rev_0100#902317033423012m&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found
Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{4A6FBA60-DF65-11E6-ABBD-806E6F6E6963}': [{'netmask':
'255.0.0.0', 'broadcast': '127.255.255.255', 'addr': '127.0.0.1'}],
'{9282D07E-E090-4861-8BD0-658FC2DC138B}': [{'netmask': '255.255.255.0',
'broadcast': '192.168.0.255', 'addr': '192.168.0.2'}]}
No device is connected
Looking for devices...
USBDevice(vendor_id=0x1949 product_id=0x4 bcd=0x100
devid=usb\vid_1949&pid_0004&rev_0100 devinst=3)
Detected possible device KINDLE2
Devices possibly connected: Kindle 2/3/4/Touch/PaperWhite/Voyage Device
Interface,
Trying to open Kindle 2/3/4/Touch/PaperWhite/Voyage Device Interface ...
Storage number map:
{(7L, 0L): [(2L, 'D')],
(7L, 1L): [(1L, 'C')],
(7L, 2L): [(1L, 'E')],
(7L, 3L): [(1L, 'G')]}
Storage number for
USBSTOR\DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&REV_0100\902317033423012M&0:
StorageDeviceNumber(type=7L, number=3L, partition_number=0L)
Drive letters for USBDevice(vendor_id=0x1949 product_id=0x4 bcd=0x100
devid=usb\vid_1949&pid_0004&rev_0100 devinst=3)
{u'drive_letters': ['G'],
u'pnp_id_map': {'G':
u'\\\\?\\usbstor#disk&ven_kindle&prod_internal_storage&rev_0100#902317033423012m&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'},
u'readonly_drives': set(['G']),
u'sort_map': {'G': (3L, 1L)}}
Ignoring the drive G as it is readonly
failed
Opening of the following devices failed
<calibre.devices.kindle.driver.KINDLE2 object at 0x061CB350>
Traceback (most recent call last):
File "site-packages\calibre\devices\__init__.py", line 158, in debug
File "site-packages\calibre\devices\usbms\device.py", line 876, in open
File "site-packages\calibre\devices\usbms\device.py", line 280, in
open_windows
DeviceError: Unable to detect any disk drives for the device: Amazon Kindle.
Try rebooting
** Affects: calibre (Ubuntu)
Importance: Undecided
Status: New
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Bugsquad, which is subscribed to calibre in Ubuntu.
https://bugs.launchpad.net/bugs/1692798
Title:
Calibre will not recognise Kindle 4 as a device
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