Request copy for xmlui was originally developed for the 3.2, it should
be easy to get the port back.
The String you are looking for is in messages.xml:

 <message
key="xmlui.ArtifactBrowser.RestrictedItem.para_item_restricted_auth">The selected item is access restricted and requires credentials to view.
Please login to access the item.</message>

regards
Hi Adán,

Thanks for the reply, I remember checking request copy long time ago and it was 
running on older dspace version that is why I have stopped trying it on that 
time but at the moment I can see is also running on dspace version 4, I am on 
version 3.2 version 4 I am running it on development server I will test it 
hoping to set it up on 3.2

Regards,
Lewatle

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: 15 October 2014 09:24 AM
To: Lewatle Phaladi
Cc: [email protected]
Subject: Re: [Dspace-tech] Edit error message for restricted items

Hi Lewatle

Have you thinked to use the plugin of "request-copy"?
It allow to send a mail to the responsible to request access to item.

Regards
Adán Román Ruiz
ARVO Consultores

Dear DSpace Team,

I would like to edit the error message reporting on restricted item on
our dspace system, I would like to add contacts for eperson
responsible or administrating the collection having restriction rights
for our users to be able to quickly contact the eperson having the
email address available on error message.

Any suggestion as to which file to edit or script to modify is welcome.
Please see attached image.

Regards,
Lewatle

<table width="100%" border="0" cellspacing="0" cellpadding="0"
style="width:100%;">
<tr>
<td align="left" style="text-align:justify;"><font face="arial,sans-serif"
size="1" color="#999999"><span style="font-size:11px;">This
communication is intended for the addressee only. It is confidential.
If you have received this communication in error, please notify us
immediately and destroy the original message. You may not copy or
disseminate this communication without the permission of the
University. Only authorised signatories are competent to enter into
agreements on behalf of the University and recipients are thus advised
that the content of this message may not be legally binding on the
University and may contain the personal views and opinions of the
author, which are not necessarily the views and opinions of The University of 
the Witwatersrand, Johannesburg.
All agreements between the University and outsiders are subject to
South African Law unless the University agrees in writing to the contrary.
</span></font></td>
</tr>
</table>
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<table width="100%" border="0" cellspacing="0" cellpadding="0" 
style="width:100%;">
<tr>
<td align="left" style="text-align:justify;"><font face="arial,sans-serif" size="1" color="#999999"><span 
style="font-size:11px;">This communication is intended for the addressee only. It is confidential. If you have received this communication in error, please notify 
us immediately and destroy the original message. You may not copy or disseminate this communication without the permission of the University. Only authorised signatories are 
competent to enter into agreements on behalf of the University and recipients are thus advised that the content of this message may not be legally binding on the University 
and may contain the personal views and opinions of the author, which are not necessarily the views and opinions of The University of the Witwatersrand, Johannesburg. All 
agreements between the University and outsiders are subject to South African Law unless the University agrees in writing to the contrary. </span></font></td>
</tr>
</table>


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