Hi,

If you are still having this issue, you should be able to create a **new** 
DSpace Administrator account from the commandline using the 
"[dspace]/bin/dspace create-administrator" command.  This command can also 
be used to change the password of an existing admin account (just enter the 
same email as the existing admin account).

That should allow you to create an admin who is able to access your site 
again.

Tim



On Monday, November 11, 2024 at 7:49:05 AM UTC-6 cool...@gmail.com wrote:

> Hi All,
> We are trying to login to our DSpace account but unable to do so as the 
> account has become inactive. This is the issue with all accounts (user and 
> admin).
> Please help in fixing the issue.
> Thanks
>
>
> ---------- Forwarded message ---------
> From: Divya Batra <divyaba...@gmail.com>
> Date: Fri, Oct 27, 2023 at 5:12 PM
> Subject: [dspace-tech] Inactive Account
> To: DSpace Technical Support <dspac...@googlegroups.com>
>
>
> Hi All,
> We are trying to login to our DSpace account but unable to do so as the 
> account has become inactive. This is the issue with all accounts (user and 
> admin).
> Please help in fixing the issue.
> Thanks
>
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>
>
> -- 
> *Regards,*
> *Divya*
>

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