Hi Akshay, Usually when you get a "*Service is null" error, that's a sign that the DSpace backend didn't startup properly because of a larger problem. The larger problem may be an issue with connecting with the Database or Solr, or it could be a sign that something in your upgrade/install didn't go properly (e.g. old libraries are still installed that are causing errors).
I'd recommend looking closely at your dspace.log file for **additional errors**. That "bitStoreService is null" error may not be the only error, and it may be a sign that a more serious error occurred before that. If you cannot find any additional errors, then I'd recommend sharing the full stacktrace of that "bitStoreService is Null" error. Sometimes the entire stacktrace can give others hints as to what might be going on. For more information on finding detailed error messages in DSpace 7, see the troubleshooting guide: https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove) On Tuesday, May 21, 2024 at 8:02:53 AM UTC-5 tsak...@gmail.com wrote: > Hi all, > > I am from The Australian National University. We have upgraded our dspace > yesterday (20th May 2024) from DSpace 5.8 to Dspace 7.6.1. > > I could see some logs > Cannot invoke > "org.dspace.storage.bitstore.BitStoreService.isInitialized()" because > "bitStoreService" is null > > We are using local assetstores (not s3). > > We are also getting white label error page. I have created a new > conversation for it (subject: Whitelabel error page). Not sure if these are > related to each other > > Has anyone else solved this problem? > > We would be glad if someone could help us with us. > > Thanks and Regards, > Akshay Karthik Thana Sekar > > -- All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to dspace-tech+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/b5b63c9f-eea7-4d25-a6f6-1cf4be1e14fbn%40googlegroups.com.
