Bug report filed:https://github.com/DSpace/DSpace/issues/9434


Amy Ball Wicklund

Pronouns: She/Her (learn more<https://pronouns.colostate.edu/>)
Developer and Application Administrator
Library Technology Services
Colorado State University Libraries

970.491.8780


[cid:d2d6b3f6-0dbe-4351-9044-58ce3afd8359]

________________________________
From: dspace-tech@googlegroups.com <dspace-tech@googlegroups.com> on behalf of 
Ball Wicklund,Amy <amy.ball_wickl...@colostate.edu>
Sent: Monday, March 25, 2024 7:36 PM
To: DSpace Technical Support <dspace-tech@googlegroups.com>
Subject: Re: [dspace-tech] Re: Item Counters for Communities and Collections 
not working well


** Caution: EXTERNAL Sender **

Update: restarting Tomcat updates the item counts to the correct number.




Amy Ball Wicklund

Pronouns: She/Her (learn more<https://pronouns.colostate.edu/>)
Developer and Application Administrator
Library Technology Services
Colorado State University Libraries

970.491.8780


[cid:8fda142a-2214-4eca-90f6-54f38fcc9fd3]

________________________________
From: dspace-tech@googlegroups.com <dspace-tech@googlegroups.com> on behalf of 
Amy Ball Wicklund <amy.ball_wickl...@colostate.edu>
Sent: Monday, March 25, 2024 5:47 PM
To: DSpace Technical Support <dspace-tech@googlegroups.com>
Subject: Re: [dspace-tech] Re: Item Counters for Communities and Collections 
not working well


** Caution: EXTERNAL Sender **

Forgot to add that disabling the cache (setting `webui.strengths.cache=false`) 
results in "Error fetching collection" and "error.top-level-communities". No 
communities or collections will load.

>From the console & error logs: java.lang.NullPointerException: Cannot invoke 
>"org.dspace.core.DBConnection.getSession()" because the return value of 
>"org.dspace.core.Context.getDBConnection()" is null
        at 
org.dspace.core.AbstractHibernateDAO.getHibernateSession(AbstractHibernateDAO.java:59)
 ~[dspace-api-7.6.1.jar:7.6.1]
        at 
org.dspace.core.AbstractHibernateDAO.createQuery(AbstractHibernateDAO.java:137) 
~[dspace-api-7.6.1.jar:7.6.1]
        at 
org.dspace.content.dao.impl.ItemDAOImpl.countItems(ItemDAOImpl.java:395) 
~[dspace-api-7.6.1.jar:7.6.1]
        at 
org.dspace.content.ItemServiceImpl.countItems(ItemServiceImpl.java:1589) 
~[dspace-api-7.6.1.jar:7.6.1]
        at org.dspace.browse.ItemCounter.getCount(ItemCounter.java:131) 
~[dspace-api-7.6.1.jar:7.6.1]
        at 
org.dspace.content.CommunityServiceImpl.countArchivedItems(CommunityServiceImpl.java:723)
 ~[dspace-api-7.6.1.jar:7.6.1]
        at org.dspace.content.Community.countArchivedItems(Community.java:275) 
~[dspace-api-7.6.1.jar:7.6.1]
... (etc) "

On Monday, March 25, 2024 at 3:21:00 PM UTC-7 Amy Ball Wicklund wrote:
We are seeing the same problematic behavior in our production installation. 
Incorrect inaccurate item counts, even on publicly accessible collections & 
items, even days after the most recent submission.



On Saturday, March 9, 2024 at 1:51:04 AM UTC-8 Caty wrote:
Hi,

The item counter for collection  
https://demo.dspace.org/collections/48d86c8d-4a35-4c79-b7b7-26a41995cc1a
(READ/DEFAULT_ITEM_READ/DEFAULT_BITSTREAM_READ) with 2 items

is stiil 1 :  DDD  
<https://demo.dspace.org/collections/48d86c8d-4a35-4c79-b7b7-26a41995cc1a> (1)  
, although the second item has been submitted on the 5th of March, 4 days ago.



Best regards,
Caty

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