*JOB POSTING:*
*DIGITAL LIBRARY TECHNICAL SPECIALIST*
*UI INTEGRITY CENTER – NASWA*
The National Association of State Workforce Agencies (NASWA) is seeking to
hire a full-time Digital Library Technical Specialist to support the
Knowledge Exchange Digital Library. This is a remote work/teleworking
position. Occasional domestic travel may be required to assist at
conferences, meetings, or trainings.
*Project Description*
The Unemployment Insurance Integrity Center (Center), a division of NASWA,
has been formed in partnership with the U.S. Department of Labor (USDOL)
Office of Unemployment Insurance and the New York State Department of Labor
to provide innovative tools, training, and support to states in their
efforts to reduce improper payments and combat unemployment insurance (UI)
fraud. Among other projects, the Center is tasked with establishing the
Knowledge Exchange Digital Library, which was implemented recently, in July
2017.
The central purpose of the Library is to provide easy access to resources
that will support state UI agencies in their efforts to reduce improper
payments and fraud, and promote program integrity. There also is a
potential opportunity to help the library expand beyond its current sole
focus on unemployment integrity, to include content pertaining to all of
the program areas that NASWA services, including the unemployment program
in general, and workforce and its related programs (such as TANF,
vocational rehabilitation, etc).
*Responsibilities*
The Digital Library Technical Specialist will report to the Center Project
Manager who leads on the Digital Library task. In collaboration with one
other Digital Librarian, s/he is responsible for the following:
-
Serving as the Technical Lead on the Digital Library project, which may
include:
-
Working with other members of the Digital Library team to develop
recommendations and a strategic plan for the development and/or
enhancement
of library features and resources. Also may develop / enhance the
library platform directly.
-
Serving as the primary point of contact with library development
vendors.
-
Monitoring the library for emergent bugs, issues, or suspicious
activity, spearheading problem resolution.
-
Leading the testing of new features.
-
Collaborating in updating and enhancing policies and procedures for
platform security.
-
Assisting with daily library operations, including: reviewing library
administrator reports (link checker, chat, usage statistics, etc) and
addressing any issues identified therein; reviewing, adding, or removing
library content; providing technical, research, and reference support to
library users;
-
Assisting with the continuous curation of resources for the Library. This
will include seeking and identifying resources of interest, and ensuring
that all needed permissions are in place. This also will include
assisting with the process of developing resources for the library.
-
Assisting in the development and execution of ongoing marketing
strategies, as needed.
-
Diplomatically interacting with project stakeholders and learning about
their user needs and concerns relative to content, features, security, and
other aspects of the digital library experience.
-
Contributing to weekly and monthly project status reports.
-
Assisting in updating and maintaining policies and procedures for
digital library collections, contributions, and archiving.
-
Occasional travel may be required, for relevant meetings, trainings, and
events.
-
Other duties as assigned.
*Qualifications*
*Education:*
Master’s Degree in Library and Information Science; or minimum of
Bachelor’s in Computer Science (or related) degree program.
*Experience, Skills, and Abilities: *
-
Experience in planning, developing, launching, managing, and/or
supporting digital library(ies).
-
Strong working knowledge of library tools, methods, and/or practices for
collections, cataloging, indexing, licensing and rights, security, and
archiving required.
-
Experience with the DSpace platform *strongly* preferred; recent
experience preferred.
-
Experience with metadata schemas required; experience with Dublin Core
*strongly* preferred.
-
Strong technical knowledge and related skills are required, including
any or all of the following: web site development, repository platform
development, coding languages (HTML, CSS, JavaScript, XML, MySQL),
harvesting technologies, database development and/or management, and API
integration.
-
Must have strong understanding of user experience optimization; solid
understanding of user authentication (single sign-on) protocols also would
be helpful.
-
Experience with library chat technology; LibAnswers with LibChat (by
SpringShare) preferred.
-
Strong organizational, interpersonal, communication, and time management
skills.
-
Must be self-starter who excels at working both independently and as a
member of a team; comfortable working in a virtual environment.
-
Flexibility and problem-solving abilities to accommodate changes in
direction and to strategize solutions to emergent issues.
-
Professionalism is a must.
*Application Process:*
Interested applicants should submit a résumé (which includes a detailed
section specifying technical skills and experience) and cover letter to:
Sara Hall Phillips
Project Manager, UI Integrity Center
National Association of State Workforce Agencies
*[email protected]* <[email protected]>
*The application deadline is 11:59 pm ET, Wednesday, December 13, 2017*.
NASWA is an equal opportunity employer.
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