Updating:

  args = username_format=%Ln

under userdb did not fix my issue.

My server still rejects incoming emails with uppercase username e.g. 
USERNAME@tld.

In /etc/dovecot/conf.d/auth-passwd-file.conf.ext, before I updated with your 
suggestion i.e. %Ln, I had:

  passdb {
    driver = passwd-file
    args = scheme=CRYPT username_format=%u /etc/dovecot/users
  }

  userdb {
    driver = passwd-file
    args = username_format=%u /etc/dovecot/users

I updated to 

  passdb {
    driver = passwd-file
    args = scheme=CRYPT username_format=%u /etc/dovecot/users
  }

  userdb {
    driver = passwd-file
    args = username_format=%Ln /etc/dovecot/users

FYI after I updated and tested sending an email with uppercase username again, 
I ran

# systemctl reload dovecot postfix

also 

# dovecot reload

What else can I try?

I tried  args = username_format=%Lu too, in vain.

PS thanks for pointing that I should look at  username_format rather than auth_ 
username_format

# dovecot -n
# 2.3.7.2 (3c910f64b): /etc/dovecot/dovecot.conf
# Pigeonhole version 0.5.7.2 ()
# OS: Linux 5.4.0-156-generic x86_64 Trisquel GNU/Linux 10.0.1, Nabia 
# Hostname: mail.redacted_tld
auth_mechanisms = plain login
auth_username_format = %n
mail_location = maildir:~/Maildir
mail_privileged_group = mail
namespace inbox {
  inbox = yes
  location = 
  mailbox Drafts {
    auto = create
    special_use = \Drafts
  }
  mailbox Junk {
    auto = create
    autoexpunge = 30 days
    special_use = \Junk
  }
  mailbox Sent {
    special_use = \Sent
  }
  mailbox Trash {
    auto = create
    special_use = \Trash
  }
  prefix = 
}
passdb {
  driver = pam
}
protocols = imap lmtp imap lmtp
service auth {
  unix_listener /var/spool/postfix/private/auth {
    group = postfix
    mode = 0660
    user = postfix
  }
}
service lmtp {
  unix_listener /var/spool/postfix/private/dovecot-lmtp {
    group = postfix
    mode = 0600
    user = postfix
  }
}
ssl = required
ssl_cert = </etc/letsencrypt/live/mail.redacted_tld/fullchain.pem
ssl_client_ca_dir = /etc/ssl/certs
ssl_dh = # hidden, use -P to show it
ssl_key = # hidden, use -P to show it
ssl_min_protocol = TLSv1.2
ssl_prefer_server_ciphers = yes
userdb {
  driver = passwd
}
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