Can you please try doveadm exec imap -u username_of_the_user 1 LIST "" "*"
and see if it is there? Aki > On 22/02/2023 14:28 EET Nikolaos Milas <nmi...@noa.gr> wrote: > > > On 21/2/2023 9:56 π.μ., Aki Tuomi wrote: > > Can you enable mail_debug=yes, restart, ask the user to access the > > folder(s) and provide those logs? > > > > Hi Aki, > > Thank you for the reply. > > I have done as you requested; I isolated the log lines for the user in > question, and I pasted the log here: > > > https://pastebin.com/vMGyikpA > > > At the end of the txt file you can see a directory listing of the directories > associated with the problem. > It seems to me that the folders in question do not get opened and there is no > error message or other log entry about them. They seem as being totally > ignored. > > I remain at your disposal for any additional information you may require. > > I look forward to your feedback. > (Note: I initially tried to post the log text as an attachment, but it seems > it remains blocked due to a message size limit.) > > Thanks again, > Nick > > >