Can you please try

doveadm exec imap -u username_of_the_user
1 LIST "" "*"

and see if it is there?

Aki

> On 22/02/2023 14:28 EET Nikolaos Milas <nmi...@noa.gr> wrote:
> 
> 
> On 21/2/2023 9:56 π.μ., Aki Tuomi wrote:
> > Can you enable mail_debug=yes, restart, ask the user to access the 
> > folder(s) and provide those logs?
> > 
> 
>  Hi Aki,
>  
>  Thank you for the reply.
> 
> I have done as you requested; I isolated the log lines for the user in 
> question, and I pasted the log here: 
> 
> > https://pastebin.com/vMGyikpA
> > 
> At the end of the txt file you can see a directory listing of the directories 
> associated with the problem.
> It seems to me that the folders in question do not get opened and there is no 
> error message or other log entry about them. They seem as being totally 
> ignored.
>  
>  I remain at your disposal for any additional information you may require.
> 
> I look forward to your feedback.
> (Note: I initially tried to post the log text as an attachment, but it seems 
> it remains blocked due to a message size limit.) 
> 
> Thanks again,
>  Nick
>  
>  
>

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