Hallo Elise,

Wednesday, December 16, 2020, 8:49:54 PM, you wrote

> Adding an account in Outlook (2019 in my case) one must provide an email 
> adddress. Example: el...@cloudzeeland.nl So that would be the username (and 
> not simply elise). Dovecot does not understand that and respose with a 'non 
> existing user' kinda of message.

> Do agree that MS should be less arragand on this; perhaps a member of MS 
> reads this topic and is willing to help me/us out with this. Imho not only 
> should a webbrowser be cross compatible; a mailclient also should respect 
> global IMAP rules' configuration.

check Christian Schmidts proposal. At the start menu type "Control Panel" and 
in the opening control panel search for "mail". You will get a new window where 
you can set e-mail addresses and usernames independently. In your example, the 
username elise would be possible.

I hope this helps.

Michael

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