W dniu 07.10.2013 03:33, Noel Butler pisze:
On 07/10/2013 11:19, Bill Morgan wrote:
On 10/6/2013 5:58 PM, Daniel Parthey wrote:
Hi Bill,
any intercepting virus scanner or personal firewall software between
your mail client and the dovecot server?
Regards
Daniel
McAfee....
I would suggest temporaily disabling McAffle (might be not posssible
without uninstaling it, at least its the case with norton and kaspersky)
as from my personal experience AV suits tend to break mail transfers.
AV's that i had problems with include Norton, Kaspersky, Avast ...
We are not using McAffe here but it's probable that if mail filtering or
Firewall/Internet security/Anti phishing is enabled, McAffe is
intercepting Your mail en route and scanning it what might lead to errors.
As I'm sure Daniel was implying, did you also test without these?
Also, do they provide webmail? next time you get a stuck message,
login to webmail and see if its OK there, try using only webmail for a
week or two, if you have this trouble every day, you'll soon reproduce
it, or rule out the ISP end.
and the ISP wasn't interested in the wireshark traces.
Baring in mind, that ISP tech support, is exactly that, "ISP, Tech
Support" not Microsoft support, or apple support or whatever, the ISP
can only support its services, not your local client software, if they
can prove, and your ISP should have by process of elimination, for
instance, webmail, you have no trouble, then they have ruled out an
ISP related cause, and they are very within their rights to say "not
our problem".
Also remember, engineers tend to act/get-involved when complaints are
en-mass, its to their advantage to look at it then, IOW, the care
factor will increase with multiple people exhibiting the same problem
over a short or same period of time.
I know, I should change the ISP and see if the problem goes away. :-)
Sounds like a fair idea to me if you rule out everything on your end
and can prove beyond doubt it is the ISP, else you'll just be moving
the problem sideways, not up towards resolution.
