On 8/12/2013 1:12 PM, Eric Broch wrote: > Hello list, > > I have a user who is not able to 'get' email using the 'Get Mail' option > in his Thunderbird Client. > > The error on the server is the following: > > [Dovecot] dovecot: imap-login: Disconnected (no auth attempts) : rip > 192.168.7.7, lip 192.168.7.12, TLS > > This user is able to receive mail on his phone, however. > > What does this error mean?
The message means the client (thunderbird) disconnected without attempting to authenticate. The likely cause is incorrect settings in thunderbird, possibly the server->authentication method setting. -- Noel Jones