Steffen , 

Cant understand what's happening here.

-------------------------------------------------------------------------------------------------------------------------------------------------------
Jul 26 12:25:37 popserver dovecot: pop3(kavish.kark...@example.com): Error: 
Couldn't open INBOX: Timeout while waiting for lock

Jul 26 12:25:37 popserver dovecot: pop3(kavish.kark...@example.com): Couldn't 
open INBOX top=0/0, retr=0/0, del=0/0, size=0

Jul 26 12:39:02 popserver dovecot: imap-login: Login: 
user=<kavish.kark...@example.com>, method=PLAIN, rip=1.38.25.83, 
lip=121.241.242.35, mpid=27197, TLS, session=<L9JM0WTiPgABJhlT>

Jul 26 12:42:12 popserver dovecot: imap(kavish.kark...@example.com): Error: 
Timeout (180s) while waiting for lock for transaction log file 
/indexes//mail/v3store/example.com/kavish.kark...@example.com/.INBOX/dovecot.index.log

Jul 26 12:42:12 popserver dovecot: imap(kavish.kark...@example.com): Warning: 
Our dotlock file 
/indexes//mail/v3store/example.com/kavish.kark...@example.com/.INBOX/dovecot-uidlist.lock
 was modified (1374822548 vs 1374822714), assuming it wasn't overridden (kept 
it 180 secs)

Jul 26 12:42:12 popserver dovecot: imap(kavish.kark...@example.com): Connection 
closed bytes=122/1222

Jul 26 12:45:53 popserver dovecot: imap(kavish.kark...@example.com): Warning: 
Maildir: Scanning 
/mail/v3store/example.com/kavish.kark...@example.com/Maildir/new took 1543 
seconds (13 readdir()s, 13 rename()s to cur/, why=0x10)

Jul 26 12:49:11 popserver dovecot: imap-login: Login: 
user=<kavish.kark...@example.com>, method=PLAIN, rip=1.38.25.83, 
lip=121.241.242.35, mpid=26747, TLS, session=<tqCL9WTiOgABJhlT>

Jul 26 12:52:53 popserver dovecot: imap(kavish.kark...@example.com): Error: 
Timeout (180s) while waiting for lock for transaction log file 
/indexes//mail/v3store/example.com/kavish.kark...@example.com/.INBOX/dovecot.index.log

ul 26 12:52:53 popserver dovecot: imap(kavish.kark...@example.com): Warning: 
Our dotlock file 
/indexes//mail/v3store/example.com/kavish.kark...@example.com/.INBOX/dovecot-uidlist.lock
 was modified (1374823189 vs 1374823271), assuming it wasn't overridden (kept 
it 180 secs)

Jul 26 12:52:53 popserver dovecot: imap(kavish.kark...@example.com): Connection 
closed bytes=122/1341

Jul 26 12:52:58 popserver dovecot: imap(kavish.kark...@example.com): Warning: 
Maildir: Scanning 
/mail/v3store/example.com/kavish.kark...@example.com/Maildir/new took 425 
seconds (14 readdir()s, 14 rename()s to cur/, why=0x10)

Jul 26 12:53:18 popserver dovecot: imap(kavish.kark...@example.com): Warning: 
Maildir /mail/v3store/example.com/kavish.kark...@example.com/Maildir: 
Synchronization took 1988 seconds (0 new msgs, 0 flag change attempts, 0 
expunge attempts)

Jul 26 12:53:18 popserver dovecot: imap(kavish.kark...@example.com): Warning: 
Transaction log file 
/indexes//mail/v3store/example.com/kavish.kark...@example.com/.INBOX/dovecot.index.log
 was locked for 1988 seconds

Jul 26 12:53:18 popserver dovecot: imap(kavish.kark...@example.com): Warning: 
Our dotlock file 
/indexes//mail/v3store/example.com/kavish.kark...@example.com/.INBOX/dovecot-uidlist.lock
 was modified (1374821406 vs 1374823373), assuming it wasn't overridden (kept 
it 1988 secs)

---------------------------------------------------------------------------------------------------------------------------------------------------------

AND MAILS HAVE DOWNLOADED AGAIN. 

it wouls be helpfull if you eloborate thsi logs in more detail. so we coluld 
resolve this ongoing issue.


We have 3 POP/IMAP Servers, running as load balancers through DNS round robin.


Dovecot version server 1 = 2.1.12
Dovecot version server 2 = 2.1.15
Dovecot version server 3 = 2.1.13

Mails and Indexes are stored over NFS  and we do have these setting enabled 


mail_nfs_storage = yes
# Mail index files also exist in NFS. Setting this to yes requires
# mmap_disable=yes and fsync_disable=no.
mail_nfs_index = yes



Regards,
Kavish Karkera



________________________________
 From: Kavish Karkera <kavish.kark...@yahoo.com>
To: "dovecot@dovecot.org" <dovecot@dovecot.org> 
Sent: Thursday, 25 July 2013 9:18 PM
Subject: Re: [Dovecot] Duplicate Mails downloding issue
 


Got it ...Thanks a ton Steffen. :)


Regards,
Kavish Karkera


________________________________
 From: Steffen Kaiser <skdove...@smail.inf.fh-brs.de>
To: Kavish Karkera <kavish.kark...@yahoo.com> 
Cc: "dovecot@dovecot.org" <dovecot@dovecot.org> 
Sent: Thursday, 25 July 2013 8:03 PM
Subject: Re: [Dovecot] Duplicate Mails downloding issue
 

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On Thu, 25 Jul 2013, Kavish Karkera wrote:

> Thanks Steffen for the valuable knowledge.
> Need to know futher that, how could this lead to mails to get re-downloaded. 
> ??

Because Dovecot detects that the UID list is erroreous and therefore 
rebuilts it. To prevent data loss, either the complete list of messages or 
just the conflicting ones [the messages that had been delivered in 
parallel and caused the while problem] do appear as new to the clients.

>
 ________________________________
> From: Steffen Kaiser <skdove...@smail.inf.fh-brs.de>
> To: Kavish Karkera <kavish.kark...@yahoo.com>
> Cc: "dovecot@dovecot.org" <dovecot@dovecot.org>
> Sent: Thursday, 25 July 2013 5:54 PM
> Subject: Re: [Dovecot] Duplicate Mails downloding issue
>
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> On Thu, 25 Jul 2013, Kavish Karkera wrote:
>
>>
 
-------------------------------------------------------------------------------------------------------------------------------------------------------
>>
>> Jul 23 15:34:51 popserver dovecot: pop3(14949_kavish): Warning: Locking 
>> transaction log file 
>> /indexes//mail/v3store/example.com/14949_kavish/.INBOX/dovecot.index.log 
>> took 133 seconds
>
> some process keeps the INBOX locked, but does not touch the file, so it
> looks like a stale lock.
>
>> Jul 23 15:34:51 popserver dovecot: pop3(kav...@example.com): Error: Broken 
>> file /indexes//mail/v3store/example.com/14949_kavish/.INBOX/dovecot-uidlist 
>> line 180: UIDs not ordered (10156 >= 10156)
>
> Therefore some other process had broken the lock and had appended a
> message.
>
>> Jul 23 15:35:01 popserver dovecot: pop3(kav...@example.com): Error: 
>> utime(/indexes//mail/v3store/example.com/kavish/.INBOX/dovecot-uidlist.lock) 
>> failed: No such file or directory
>>
>> Jul 23 15:35:11 popserver dovecot: pop3(kav...@example.com): Error: 
>> utime(/indexes//mail/v3store/example.com/kavish/.INBOX/dovecot-uidlist.lock) 
>> failed: No such file or directory
>
> then the former process(es) finish and try to clean up, but the "some
> other process" already deleted the lock file.
>
>> Jul 23 15:35:21 popserver dovecot: pop3(kav...@example.com): Warning: Our 
>> dotlock file 
>> /indexes//mail/v3store/example.com/kavish/.INBOX/dovecot-uidlist.lock was 
>> deleted (kept it 30 secs)
>>
 
---------------------------------------------------------------------------------------------------------------------------------------------------------
>
> So you have to check your system why a process, that as locked INBOX, is
> stalled for more than 120min.
>
> - --
> Steffen Kaiser
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- -- 
Steffen Kaiser
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