On 12.9.2011, at 19.17, Micah Anderson wrote:

>>> However, it doesn't seem to work in practice, because I have a user that
>>> is at 99% of quota, with nothing in the Trash who cannot move a 77KB
>>> message into the Trash without getting the quota_exceeded message and
>>> refusing to move it.
>> 
>> dovecot -n output?
> 
> namespace {
>  inbox = yes
>  location = 
>  prefix = 
>  separator = .
> }
> namespace {
>  hidden = yes
>  inbox = no
>  list = no
>  location = 
>  prefix = INBOX.
>  separator = .
> }

Maybe the client is using the INBOX. namespace and trying to copy to 
INBOX.Trash instead of Trash? You could try adding another quota rule for 
INBOX.Trash. I should probably also change the quota code to follow "alias_for" 
directives. Then you could have only a single Trash, if you add "alias_for = " 
to the INBOX. namespace.

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