I'm having the most frustrating issue, and I'm at a loss for what is
happening. I'm not even sure it is with Dovecot, but that's why I'm posting
this here... if it isn't a dovecot issue, maybe someone can get me headed in
the right direction? I've posted relevant dovecot and config info at the
bottom of this post.
Here's the scenario:
We recently migrated our email from Postfix+Dovecot+Amavis+SA to Exchange
(not my choice, unfortunately). Now, users have to use Outlook (as opposed
to before, when they could choose between Outlook and Thunderbird), and have
the new Exchange account set up, as well as their old IMAP account, which
they still use for shared project folders. So, emails come in to Exchange,
then they drag the emails from the Exchange mailbox to the shared branch
under their IMAP account, and into the appropriate job folder.
Emails to one specific user in my organization (let's call him r...@ocean.org)
is having his emails mangled when dragging certain items from his Exchange
mailbox to the IMAP account. I can't reproduce the issue with any other
user. Also, this only seems to happens with emails from one other specific
domain (let's call them tornado.org). So, in summary,
us...@tornado.orgsend an email to r...@ocean.organd s...@ocean.org. Both
drag the email from their Exchange box into any folder (shared or
otherwise) in the IMAP tree. Sue's copy makes it in just fine, while Roy's
copy gets mangled. Here's the headers of the resultant email after Roy has
dragged it into the shared folder:
========================================
From: "User1" <us...@tornado.org>
To: "Roy",
"Sue"
References: <b3457c1920d7a2438ccc19ef2a527293372...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a527293372...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272933a2...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272933a3...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272933a3...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272933a3...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272933d1...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272933d1...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272933d1...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272933fd...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272933fd...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272933fd...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272933fd...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272934c8...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272934c8...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272934c8...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272934c8...@abc027.abc.local> <B3457C1920
========================================
And here's the email body:
========================================
d7a2438ccc19ef2a5272934c8...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272934c8...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272934c8...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a527293500...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a527293500...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a527293501...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a527293525...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a527293525...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a527293526...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a527293526...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a527293552...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a527293552...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a527293589...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272935bf...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272935e7...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272935e7...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272935e7...@abc027.abc.local> <B3457C1920
d7a2438ccc19ef2a5272935e7...@abc027.abc.local>
<b3457c1920d7a2438ccc19ef2a5272935e8...@abc027.abc.local>
Subject: RE: Some Subject
Date: Tue, 26 Oct 2010 15:11:01 -0700
Message-ID: <b3457c1920d7a2438ccc19ef2a52729364d...@abc027.abc.local>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0118_01CB7755.52354760"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index:
AcrhmOPG84jptRwERxazrnj4Ne2YAQAACMtAAAAjcPAAAAu+gAAAE1hAAAAZWCAAABMaEAAADGzwACO3fdAACN0HsAEpVUrgAPt2jvAAAcrbcABrFxCQAAAXwjAAABGv8AAAI35QAYbDMHAAAPjDYAADNREgAA5XR4AAHoOFcAFtPWTAAIubCCAALwf/MAADBptQACzN6nAAAC61kAAAEN+AAACfkjAAO7MG4AAHLrMQALmKX6AAAUlCcAAAq9SgAAuoo+AAABqqMABXq+FwAD5jAAABYqZYoAOISoLgAAAd//AAAKVPYAApG8DwAAt6dsAAKxpd8AEy9g6gAADrZVAAAE4WgAAlXdkQAPY4tNAAAWY+kAFsS/RgAFtG7qAAAGJT8AAAPLUwAAA2xsAAACamEAAC4ufAADaZyfAAKizZ0AAAZ9EAAAWRHAAAAOgkgAAAUUOgAAQWBBAAij+IkAAE2k1wAAPgAgAANGrwsAACt+wgAC0EW9AAAEDpoAA12EJgAAAyAtAAAyATYAAgyfBQAKS/7/AAAEPWEAABNsTAAAAZujAALLkhkAAwwG5AAAMVt8AAAE3iwAEhzNqgAA8qbEAAIqDaMAA0UTmgAEE0hxAAlsz9IAABAdrAAFIwRcAAZxd5oAAOziPQAJEu45AAOaFlIAAeeCygADwtnbAD9zXHwAApeNOAACk/pfAAABxl0AAAWgGAAAB7d4AACGbyQACNOVmwABF68KAAKuKysAAsiR5gADDcY1AAOMAK8ACO561QABCk+7AAI5IqsAAJGVEgAFjaIkAANWSCQAACuaAwAAAKUQAABugScAAAbmTQAADspwAAzNO+MAAiFH8wAAEA4mAAMv6E0AEtz2wQADWsQHAAO4pvkACIRgpAAAApFcAAABO4UABmP4/QAAEJ/lABNOByMAAF28awAACwfDA=
Content-Language: en-us
X-OlkEid: C664F3259FA9393D4124CD409B5CAE330696EE82
content-class: urn:content-classes:message
This is a multi-part message in MIME format.
------=_NextPart_000_0118_01CB7755.52354760
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
<SNIP>
===========================================================================
Obviously, it's breaking the message in the References header, and I've
tracked down the following byte sequence at the breaking point:
0D:09:0A:09
...which is CR,TAB,CR,LF.
What puzzles me is why Roy's gets broken here, when the others' do not;
they're the exact same email, so you'd think they would all get broken. I
can't figure out A) where that byte sequence is coming from (our Exchange
server, Tornado.net's exchange server, or one of the two of our external
spam filtering service... they use BigFish.com, and we use MxLogic), or B)
if that's even the issue.
I've rebuilt Roy's entire machine, reconfigured Outlook from scratch, still
happening. When he logs onto another machine and sets up his Exchange
account on another outlook, it still happens. Our Exchange administrator
(I don't have access to Exchange) says there is nothing wrong with his
Exchange account, for what it's worth.
I don't expect anyone to have the solution here, since there are many
variables, and there is other info that would probably be needed. What I DO
want is to be pointed in the right direction on how I might track this down.
For example, what is the path that this mangled email would take in this
case? Even with full logging in Dovecot and postfix, I can't see any info
on the path that this email follows in our system, and where it might be
getting mangled. Does it actually go through the same path as an email that
was actually sent to the IMAP account, or is it different when it is dragged
in from another account in the same mail client? Is this more likely a
problem with Postfix, or Sieve, or....? (I've disabled Amavis and SA to get
them out of the picture, and same problem).
Here's the dovecot config info; please let me know if you want any other
config info, and thanks ahead of time!
# dovecot --version
1.1.19
# dovecot -n
# 1.1.19: /etc/dovecot/dovecot.conf
# OS: Linux 2.6.28-hardened-r9 x86_64 Gentoo Base System release 1.12.13
protocols: imaps imap managesieve
listen(default): 127.0.0.1:143
listen(imap): 127.0.0.1:143
listen(managesieve): 127.0.0.1:2000
ssl_listen(default): *:993
ssl_listen(imap): *:993
ssl_listen(managesieve):
ssl_cert_file: /etc/ssl/dovecot/imapd.crt
ssl_key_file: /etc/ssl/dovecot/imapd.key
login_dir: /var/run/dovecot/login
login_executable(default): /usr/libexec/dovecot/imap-login
login_executable(imap): /usr/libexec/dovecot/imap-login
login_executable(managesieve): /usr/libexec/dovecot/managesieve-login
login_greeting_capability(default): yes
login_greeting_capability(imap): yes
login_greeting_capability(managesieve): no
valid_chroot_dirs: /var/mail
first_valid_uid: 206
last_valid_uid: 206
first_valid_gid: 206
last_valid_gid: 206
maildir_copy_preserve_filename: yes
mail_executable(default): /usr/libexec/dovecot/imap
mail_executable(imap): /usr/libexec/dovecot/imap
mail_executable(managesieve): /usr/libexec/dovecot/managesieve
mail_plugins(default): acl
mail_plugins(imap): acl
mail_plugins(managesieve):
mail_plugin_dir(default): /usr/lib/dovecot/imap
mail_plugin_dir(imap): /usr/lib/dovecot/imap
mail_plugin_dir(managesieve): /usr/lib64/dovecot/managesieve
imap_client_workarounds(default): outlook-idle delay-newmail
imap_client_workarounds(imap): outlook-idle delay-newmail
imap_client_workarounds(managesieve):
sieve_storage(default):
sieve_storage(imap):
sieve_storage(managesieve): ~
sieve(default):
sieve(imap):
sieve(managesieve): ~/.dovecot.sieve
namespace:
type: private
separator: .
location: maildir:~/Maildir
inbox: yes
list: yes
subscriptions: yes
namespace:
type: public
separator: .
prefix: shared.
location: maildir:/var/mail/shared
list: yes
lda:
postmaster_address: postmas...@jensenmaritime.com
hostname: mail.jensenmaritime.com
mail_plugins: cmusieve
mail_plugin_dir: /usr/lib/dovecot/lda
sieve_global_path: /var/mail/.dovecot.sieve
sieve: ~/.dovecot.sieve
sendmail_path: /usr/lib/sendmail
auth_socket_path: /var/run/dovecot/deliver-auth
auth lda:
default_realm: jensenmaritime.com
user: postmaster
passdb:
driver: ldap
args: /etc/dovecot/lda-ldap.conf
userdb:
driver: static
args: allow_all_users=yes user=%Lu uid=206 gid=206 home=/var/mail/%Lu
socket:
type: listen
master:
path: /var/run/dovecot/deliver-auth
mode: 384
user: vmail
group: vmail
auth default:
mechanisms: PLAIN LOGIN
default_realm: jensenmaritime.com
user: postmaster
passdb:
driver: ldap
args: /etc/dovecot/default-ldap.conf
userdb:
driver: static
args: user=%Lu uid=206 gid=206 home=/var/mail/%Lu
socket:
type: listen
client:
path: /var/spool/postfix/private/auth
mode: 432
user: postfix
group: postfix
plugin:
acl: vfile
# grep -v '^ *\(#.*\)\?$' /etc/dovecot/dovecot-ldap.conf
uris = ldap://127.0.0.1:389/
ldap_version = 3
base = ou=users,ou=accounts,dc=jensenmaritime,dc=com
scope = onelevel
auth_bind = yes
pass_filter =
(&(objectClass=CourierMailAccount)(!(disableimap=*))(mail=%Lu))
pass_attrs = auth_username_format=%Lu
# uname -a
Linux milne 2.6.28-hardened-r9 #4 SMP Mon Jun 7 10:50:28 PDT 2010 x86_64
Intel(R) Xeon(R) CPU E5405 @ 2.00GHz GenuineIntel GNU/Linux
(Using Gentoo 64-bit Linux)
