Justin Krejci wrote: >>> Could it be some (older?) webmail clients that use pop3 instead of imap? >> I wouldn't expect a webmail client to hold a pop3 connection open >> across multiple web requests. We have standard webmail clients >> available for customer use, but they use IMAP. With the frequency >> we're seeing this problem, I'd expect it's more likely to be something >> newer or more commonly used. > > Presuming you've been able to identify which users this is affecting I would > suspect you could go back to those users and determine what clients they are > connecting with and then interested parties (dovecot devs?) could perform > further investigation in a lab or whatever to determine what is going on. > Maybe the client(s) is/are just whacky or there is a bug somewhere. > > You can also track down the source IP addresses which may give you an idea > as to the client as well. If it is a RIM subnet then you may be able to > assume it's a blackberry. If the PTR record for the IP is > webmail.somecompany.com then you can probably contact the company and > discuss with them. Etc. Some companies may have a proxy or something that is > attempting to hold the connections open for faster response times maybe > geared for slow link connections. People do a lot of "interesting" things > from time to time. >
Like imapproxy which holds the connection for subsequent requests to avoid the short-lived HTTP connection issue. I certainly recommend it for squirrelmail installations since squirrelmail can't IDLE the connection. ~Seth