Robyn Chan wrote: > Hi Keith, > > To clarify, there is an rchan128 for me? Has the rchan1218 account been > created? If not, I will just stick to the rchan128. > > Thanks, > Robyn > Robyn;
What I can tell you is that there is an account with the login name rchan128 attached to the Name Robyn Chan and it is already white-listed. The user name rchan1218 has not been created yet. One thought that springs to mind is that you thought you created account rchan1218 but you mistyped it on the form and it created rchan128 instead. Or you can try creating a new account with login name rchan1218 and see what happens. Though where there is an account already there under the name Robyn Chan it may not let you. Regards Keith > On Wed, Dec 9, 2015 at 12:45 PM, Keith N. McKenna <keith.mcke...@comcast.net >> wrote: > >> Robyn Chan wrote: >>> Hi Keith, >>> >>> Yes probably a long time ago. Can I keep Rchan1218 and delete the other? >>> >>> Thanks, >>> Robyn >> Robyn; >> I am not sure of the efficacy doing that. I believe the only way to >> delete a user is for an Administrator to do it and I am not a full admin >> for Confluence. If it is just a matter of not remembering the password, >> when you login there is a forgot your password link on the login screen. >> If you click that it will ask for your e mail address and mail a link >> for you to reset he password. >> >> Also, I have cc'd this reply to the list In future please reply only to >> the list. That way everyone benefits from the answer and in a case like >> this someone with greater knowledge than mine also sees it and can reply >> if necessary. >> >> Regards >> Keith >>> >>> On Tue, Dec 8, 2015 at 11:18 PM, Keith N. McKenna >>> <keith.mcke...@comcast.net <mailto:keith.mcke...@comcast.net>> wrote: >>> >>> Robyn Chan wrote: >>> > Username: Rchan1218 >>> > >>> Robyn; >>> >>> You already have a white-listed account on the c-wiki with the >>> username >>> rchan128 did you create another one with username rchan1218? >>> >>> Regards >>> Keith >>> >>> >> >> >
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