On Fri, Feb 22, 2013 at 5:36 PM, Keith N. McKenna <keith.mcke...@comcast.net> wrote: > Rob Weir wrote: >> >> I'm following the model that worked well with Marketing and QA, where >> we have a page for new volunteers to visit that explains the work we >> do and helps them get started. Then we have a blog post that helps >> draw them in by explaining why this work is important and fun. And >> then we link to that blog post on our home page, Facebook page, etc. >> >> So it is four stages: >> >> 1) Get their attention on website (750K views per day) >> >> 2) Blog post to persuade some subset of them to volunteer (maybe 3000 >> visits/day) >> >> 3) Orientation page to answer the most common questions (Maybe 200 >> visits/day) >> >> 4) And then a subset of those write to the mailing list and volunteer >> >> With QA we had over 50 volunteers write to the mailing list and offer to >> help. >> >> I'm willing to help put these pieces together, but I will need help >> reviewing the material, and especially help with handling the new >> volunteers at step 4. New volunteers need to be welcomed, their >> questions answered, and tasks assigned. > > > I will be more than happy to help with the review and with greeting > volunteers. >
Thanks. > >> >> (At first I thought new volunteers would be offended if you assigned >> them tasks. It is so "corporate". But if they genuinely want to >> help, and don't know where to get started, assigning them a task helps >> them contribute. It is a good thing. If you don't assign them tasks >> they tend to evaporate. Of course, once a new volunteer gets more >> familiar with the project they will pick up tasks themselves.) >> >> In any case, here is a draft of the orientation page: >> >> http://openoffice.apache.org/orientation/intro-doc.html >> >> Let me know if there is anything that should be added. Maybe ask >> yourself: What should every documentation volunteer want to know >> before getting started? >> > Since you have mentioned the mwiki twice, once specifically saying that > there would be an assignment to get a wiki account, there should be > something in the module around how to get an mwiki account. > Yes, that is missing. I added an list of accounts to sign up for, including MWiki and CWiki, as well as the mailing list. Would it make sense for new volunteers to also sign up for a Bugzilla account? I suppose it depends on where we ask users to report errors. We could have them: 1) Enter bug reports in Bugzilla 2) Send to this mailing list 3) Use the Talk page on the wiki, or make the changes themselves. -Rob > Other than that it appears good to me. > > Regards > Keith > >> Regards, >> >> -Rob >> > >