Hello Pedro, 2012/12/26 Pedro Giffuni <p...@apache.org>
> Hello; > > I am not subscribed to the list but I thought I'd share a thought: > > When you buy your commercial Office package nowadays it's so common > that it doesn't include physical documentation anymore. This is not good, > of course; it's a pessimization of the service for a really expensive > product. > > However it is also something that people have gotten used to and come to > expect. The key here is that people will likely expect the help system may > cover their needs without having to ask google. > You are totally right. Ten years ago, when buying MS Office, you received 0.50 m of books with the product. But now the position of MS is so strong that they can save these costs, external parties are rushing to do the job for them ;-) For a free product, a doc in a form of an ebook could be helpful because it's a cheap solution, easy to diffuse, and as confortable to use for the enduser as a normal book. Moreover, the text mixing with multimedia could bring a supplementary advantage. But before to do that, an existing and maintained text documentation is necessary. Just an idea. > > The online help system is, unfortunately one of the worst documented parts > of AOO. I updated the internal lucene to a more modern version (my system > uses 3.6.2 just fine BTW) but I have no idea how to add new help > documentation. > > There is surely a lot to do there concerning content so I just thought I'd > send > a small note reminding you guys that we need help there too. > I've heard that working on the integrated help is not an easy task. Of course, this question will rapidly be on the table with the 4.0 version. Unfortunately I can't help you in this area. > > best regards and Merry Christmas, > Merry Christmas and happy New Year to you A+ -- gw > >
