...From listening to the recording of the meeting on Monday, Nov 13,2017:

It seems that there is an impression that I feel the authors of the 5011-update 
draft are wrong choice to be documenting this.  This is not meant to be a 
personal attack on the authors but a blanket comment on seeing operator-focused 
documents being produced without operator involvement.  (Apologies if it is 
thought to be an ad hominum "attack".)

(Sub-point: It also seems that I've made the comment that ICANN hasn't been 
involved, which could be contradicted by messages I've sent, as well as Paul 
Hoffman.  ICANN people have been reading and commenting on the document.  What 
I'd like to stress is that ICANN has no special place regarding this document, 
I don't think that this document is something ICANN deserves "final" edit.  Why 
this confusion exists, I'll explain further on.)

Perhaps because I refrain from naming names of operators, my comments have been 
too vague.  From data (meaning what's at the apex of TLD zones) I've collected 
over many years, I observe that only a handful of TLD operators have ever 
published a DNSKEY record with the revoked bit set.  Within that handful, there 
are two operators (not two zones as each operator runs multiple zones) that 
publish a revoked key according to a detectable schedule, from this I have 
deduced that only two operators - at most - have *fully executed* Automated 
Updates in the course of normal operations.  I write "at most" because I have 
only asked one of the operators for confirmation and received it, the other I 
have not.

(Drilling deeper, with incomplete data on this, I have also polled delegations 
within ICANN-affliated TLDs and very rarely see revoked keys.  Of course, 
without a sufficient history of data, this data would only lead to an under 
count on operators.)

Related to my ICANN comment above, ICANN has not fully executed an Automated 
Updates key rollover yet.  We are in the middle of our first roll with STD 69 
semantics in mind.

FWIW, I sent the names of the two operators in private email to Wes and Warren. 
 For the curious, the two operators are principally operating ccTLDs in east 
Asia, also operating IDN ccTLDs.  I.e., not ICANN is not one of them.

My criteria for 5011-update being "operator influenced" would be to have those 
operators (the confirmed and the other possible one) participate in the review. 
 They may not have a lot to say, but having an operator review and contribute 
to a document would go a long way to adding credibility in terms of "an 
operations document."  I've made the comment in other contexts - any 
operational document written by researchers would benefit from an experienced 
operator's review.

It isn't that Wes and Warren aren't qualified to write the document.  I'm 
commenting on the legacy of documents written by protocol designers that are 
passed off as operations guidance.

About 5 years ago, I did a study where I looked at DNSSEC operator guides 
(written by the IETF) versus parameter settings seen in the wild.  (Results 
presented at RIPE, NANOG in 2012.)  The comparison was interesting - some 
guidance in the document was followed, some was not.  Interviewing an operator, 
they said (to paraphrase) we don't read the RFCs, we use tools and rely on 
default settings.  This was an eye-opening moment for me.  Since then I 
wondered what could be done to improve the usefulness of RFCs to operators and 
why I have begun to think of "return on investment" of documents.  Is the IETF 
spending time (and the RFC editor) on documents that help the audience?  Will 
this document help the audience?

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