Yea, put them on auto renew via a credit card and change credit cards or the card expires.  Now how many places was the old card used and it might be a year before it comes around to bite us. And then accounting doesn't know who used that card and who has access to that place to change the card.  It's just a big rat hole to fall into no matter how you slice it in a company.

I personally hate auto-renew for these reasons and make sure my contact email is always current.

But that's just me.

Lyle Giese

LCR Computer Services, Inc.

On 12/13/20 3:48 AM, Jaap Akkerhuis wrote:
  Patrik Fältström via dns-operations writes:

  > On 13 Dec 2020, at 5:26, Viktor Dukhovni wrote:
  >
  > > So my question to the list is, what can or should be done to help domain
  > owners avoid a similar fate?
  >
  > As it is today: You use a registrar that ensure your domain name never
  > expires. If you have a good registrar, you simply buy that as a service,
  > and you are fine.
  >
  > People that "just get a registrar" from the shelf, believe all are equal,
  > and get the one that is the cheapest, they end up having problems like
  > these.
  >
  > This is *exactly* one thing that differs between the services registrars
  > give to their customers.

Note that, as far as I know, NL registry uses a "sunscribtion" model
so domains never "just" expired.

So Voktor probably saw some outage of netfilter.nl (it is up now).

        jaap
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