I'm a fan of Webfaction's shared plans, and I've used them for three
or four projects now. I've had no problems with their support, and
they even did a pretty good job keeping everyone informed when they
were affected by that big explosion at The Planet's datacenter a
couple of years ago (http://tech.slashdot.org/article.pl?
sid=08/06/01/1715247). That said, even though their servers are
physically in the US, my credit card bill shows that they're in the
UK--so I end up with the fun foreign transaction surcharge every time
Webfaction bills me.

I've also spent the last few months on a Rackspace Cloud server for a
project, and I've got no complaints. Setting it up and getting
everything configured were more involved, of course, but that's to be
expected (as Ray said).

As Shawn mentioned earlier, Webfaction's control panel makes it easy
to set up subdomains and media URLs (so much easier to me than mucking
around in httpd.conf and the like), and I like the backup features in
Rackspace's control panel. Overall, I'd say you can't go wrong with
either, honestly.

HTH,
Justin

On Apr 3, 5:35 pm, shofty <m...@shofty.me> wrote:
> +1 for webfaction.
>
> this is a +1 from a proper noob. they were very helpful to me when i
> was struggling my way through my first django site, so if you're on a
> real steep learning curve, they will help you out.
>
> im not so sure for the 24/7 phone support, i raised an issue with them
> on twitter once and they sorted it there and then. plus im uk based so
> phone wouldn't really help.
>
> Matt
>
> On Apr 3, 9:47 pm, django_jedi <pemaq...@gmail.com> wrote:
>
> > Thanks guys.  Very helpful.  Confirming my research.  We've been using
> > Webfaction for a couple of sites to test drive them, and they come
> > through w/flying colors.
>
> > The only thing I'd like to see from them is 24/7 phone support (hey,
> > I'm not asking for much, am I? ;-)

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