Ok - this is very useful!  It is just great to see a "real" app that
does something similar to what I want.  The code looks very nice and
seems simple to understand.  I have downloaded it and integrated into
my little play django application, but I have one problem.  In the
README it says:


6. Inside your MEDIA_ROOT folder, create a new folder called
'helpdesk' and
   copy the contents of helpdesk/htdocs/ into it. Alternatively,
create a
   symlink:
    ln -s /path/to/helpdesk/htdocs /path/to/media/helpdesk

   This application assumes all helpdesk media will be accessible at
   http://MEDIA_PATH/helpdesk/

I did the ln, but I don't understand how to make the contantes of
media/helpdes accessible at http://MEDIA_PATH/helpdesk/

What do I do to make them "accessible"?

Margie


On Dec 3, 11:27 pm, "Hanny Wibisono" <[EMAIL PROTECTED]> wrote:
> http://www.jutdahelpdesk.com/
>
>
>
> -----Original Message-----
> From: django-users@googlegroups.com [mailto:[EMAIL PROTECTED]
>
> On Behalf Of Margie
>
> Hi everyone,
>
> I would like to create a django project managment web app to be used
> internally in my company.  I am a software developer, but have little
> experience with web apps other than my recent work going through the
> sams django tutorial book.
>
> I'm wondering if anyone knows of any open source/free django web app
> that I might be able to use to get started on this project.  Let me
> describe the usage model to give you an idea of what I'm aiming for.
>
> At a very high level, the usage model for this web app is that a
> "manager" assigns tasks to "employees" on a weekly basis. Associated
> with each task is a set of measurements that must be performed by the
> employee as he/she does the task.  The measurements vary based on the
> task, and somemes the measurement is reported with a comment string,
> sometimes a number, or sometimes a check mark in one of 'n' radio
> boxes.   As the employees complete the tasks, they fill in the
> measurements.  At the end of the week, the manager can look at each
> task and review the resulting measurements, and based on that data,
> decide the next weeks'  tasks.
>
> Unlike a project mangament tool like MS Project, which helps you
> schedule and gannt chart the schedule, this is really a tool to for
> enhancing project communication.  It is intended to allow the manager
> to easily communicate tasks to the employees, get the results back,
> and then make decisions about what the next set of tasks sould be.
> All without having to spend a lot of time emailing and talking to
> people.  In the environement where it will be used, the manager is
> getting results back from maybe 100 different employees, each of which
> have a few tasks to do.  The data is not complex, but there is just
> too much of it to manage without a tool.  Currently folks are using
> wiki and excel, but in my opninion this is not really automated
> enough.
>
> My thought is that a django web client could provide a very simple and
> easy to use interface, and could also be extended to get all sorts of
> nice long term trend information.  For exmaple, t would be interesting
> to know if a project being run at site A executes task 'foo' more
> frequently or for longer periods of time than a project being run at
> site B.  As data is across multiple similar projects, it seems that it
> could be mined for lots of interesting info to help improve the
> productivity of future projects.
>
> Ok - so hopefully you get the idea.  Now for my questions:
>
> * Does anyone know of existing web apps (django or otherwise) like
> that already exists?
>
> * Does this sound like something that would be good to do in Django?
>
> * Does anyone know of any free/open source software (django based)
> that I could use as a starting point?  Not being a web developer, I
> know that if I do this from scratch, I will probably not do a great
> job.  No doubt there are a ton of intracacies to window layout, the
> structure of the models, the html templates, and other things I
> haven't even thought of.  So I'm thinking it would be great to
> bootstrap from some existing code, even if it doesn't do quite what I
> want.  I would be happy to contribute my own work back to the open
> source community.
>
> Thanks for any ideas!
>
> Margie- Hide quoted text -
>
> - Show quoted text -
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