I ran into this issue also with the latest version of satchmo and sorl-
thumbnail.  According to the sorl-thumbnail documentation, the tag
needs to be closed like so:

{% thumbnail item.image "100x100" crop="center" as im %}
    <img src="{{ im.url }}" width="{{ im.width }}"
height="{{ im.height }}">
{% endthumbnail %}

It is quite likely you are (as am I) using code that expects an older
version of sorl-thumbnail.
http://thumbnail.sorl.net/examples.html

Options are possibly: use an older version of sorl-thumbnail, or
update templates.

On Feb 25, 3:43 pm, Bobby Roberts <tchend...@gmail.com> wrote:
> anyone have any other ideas?
>
> On Feb 22, 5:02 pm, Bobby Roberts <tchend...@gmail.com> wrote:
>
>
>
>
>
>
>
> > Hey Daniel -
>
> > we've got {% load thumbnail%} at the top of the template (a standard
> > satchmo template anyway)... running version 3.2.5 for sorl.
>
> > On Feb 22, 4:25 pm, Daniel Roseman <dan...@roseman.org.uk> wrote:
>
> > > On Tuesday, February 22, 2011 6:22:16 PM UTC, Bobby Roberts wrote:
>
> > > > Hi group.  I've posted this in the satchmo group but am posting here
> > > > as well in hopes of getting some help.
>
> > > > This error is caused by this code:
>
> > > > {% if product.main_image %}
> > > >               <center>
> > > >               {% thumbnail product.main_image.picture 85x85 as image
> > > > %}
> > > >               <a href="{{ product.get_absolute_url }}"><img
> > > > src="{{ image }}" width="{{ image.width }}"
> > > > height="{{ image.height }}" /></a>
> > > >               </center>
> > > > {% endif %}
>
> > > > it makes use of sorl thumbnail to resize images on the fly i believe.
> > > > We can import sorl thumbnail into python from command line just fine.
>
> > > > If anyone uses satchmo for their ecommerce store have you run into
> > > > this error?  How did you resolve.  Please help and thank you in
> > > > advance.
>
> > > You haven't loaded the template tag library that defines the thumbnail 
> > > tag.
>
> > >     {% load thumbnail_tags %}
>
> > > or whatever.
> > > --
> > > DR.

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