Hi Becka,

On Thu, Mar 3, 2016 at 8:55 AM, Becka <[email protected]> wrote:

> Hi,
>
> I've been spending some time looking over the docs, and I'm really
> interested in making them more approachable to relative n00bs like myself,
> particularly when it comes to contributing to Django and the docs.
>

Fantastic! This sort of contribution is most appreciated! Thanks for
offering to help out.


> It seems like there's some conflicting information around where to look
> for issues.
>
> * There's one address <https://code.djangoproject.com/newticket> where
> you need to log in, but I can't see where to sign up
>
> * There's another url
> <https://code.djangoproject.com/query?status=!closed&easy=1>where there
> are some "easy pickings" tickets
>
> Where can tickets be filed?  Where should someone starting out look for
> tickets, and can they (we) open issues? I'd like to clarify what the docs
> ssay about this point.
>

We’re using a system called Trac as an issue tracker; when you hit
code.djangoproject.com, that’s our Trac instance.

Trac has a number of features, including an issue tracker, a wiki, and a
few other bits and bobs. The homepage of the Trac instance is a wiki page
that tells you where to go next (or, at least, tries to!) The first two
links under “getting started” on that page are links into the ticket
tracker; If you’re looking for somewhere to make your first contribution
“easy pickings” is a list of tickets that has been pre-filtered to only
contain issues that might be easy for a newcomer to tackle. Easy pickings
is a good place to start if you want to make your first contribution.

The other link (“tickets”) is a link to a wiki page that contains a couple
of other pre-canned queries that can be helpful. All of those pre-canned
queries will ultimately end up at
https://code.djangoproject.com/query, which is the searchable index of all
tickets. From there, you can add and remove filters to find the exact
ticket you want.

If you want to report a new issue, the first link you provide (/newticket)
is where you should go (unless it’s a security issue, in which case a whole
other procedure is required). The login is required as a spam measure - if
you don’t lock down Trac, random bots drop by and open tickets for !!Fr33
STUFF!!.

I hope that helps - if there’s anything else we can do to explain the
process we have, let us know!

Yours
Russ Magee %-)

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