On Fri, Sep 19, 2014 at 5:39 AM, Wim Feijen <[email protected]> wrote:
> Hi Russell, > > Is this an issue we should solve? > > Because I believe technology can help here. For example, by posing a > question when a user is creating a ticket. Ask if it deals with security; > then present two clear buttons: "Report a security issue" or "Report > something else". (There might be better wordings). That will probably help > a lot. > > Don'ts are probably not helpful, f.e. don't think of a yellow lemon. > Sure - we can fix it, as long as we rewrite the tool to take account of the social use case. The proposal you've made here is a reasonable suggestion; we might be able to come up with something even better if we gave it more thought. However, this doesn't account for the fact that this feature doesn't (to the best of my knowledge) exist in Trac. So - we've either got to rewrite a portion of Trac, write our own bug tracker, put some sort of shim around the front of the ticket reporting process, or accept the limitations of the tools we have. Bringing it back to mailing lists - we could fix this problem by providing a mechanism to migrate messages from one forum to another - but that isn't a feature Google provides, either. So, we can rewrite our own mailing list infrastructure, or make the most of the tools we have - accepting that the tools have limitations. And for me, part of accepting that the mailing list has limitations is accepting that it doesn't matter what you call it, *someone* will post the wrong thing in the wrong place. Humans, amirite? :-) If someone is motivated to provide better solutions to either of these problems, they certainly have my blessing - but keep in mind that the Django project won't be migrating to a new bug tracker or mailing list tool until that tool is a battle proven and self-sustaining project. We have enough trouble getting enough volunteers to maintain development of Django itself without also needing to recruit volunteers to keep our bug tracker/mailing list running. Russ %-) -- You received this message because you are subscribed to the Google Groups "Django developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/django-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/django-developers/CAJxq84-qQGdq13g-bo2vsaJP-ZG3%2B0NJiSbOd5q-MZGW_Sndew%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
